Michael Jacob Email & Phone Number

Hengoed, Wales, United Kingdom

Tonyrefail, Wales, United Kingdom

Overall responsibility for 27 operational staff ensuring customer requirements are met for both delivery and product quality in a high paced, next day delivery and distribution warehouse and production environment involving centerless grinding, bandsaw cutting, table saw cutting and panel saw cutting equipment. Implementation of Lean methodologies to improve output, process efficiency and operator performance though the implementation of key operational and company KPI’s whilst ensuring full compliance to quality, health, safety and environmental policies and procedures.

Tonreyfail, Mid Glamorgan

I motivate, mentor and encourage the Divisional staff and have responsibility for the overall development and maintenance of the Company’s Quality and Improvement systems, whilst ensuring that the necessary controls are effective in ensuring that all products sent meet or exceed customer expectations. Through the Improvement Program that I have implemented I help to facilitate change efficiencies throughout the division and ensure that the company compiles with its regulatory requirements, whilst maintaining its quality approval to ISO 9001:2015 and applicable customer approvals through continually reviewing and improving all documentation, processes and controls to enable effective and robust business management systems.

Port Talbot, Wales

1. Upgraded the quality management system to comply fully with CE marking of steel structures to EN 1090-1 resulting in 3rd party approval to EXC 32. Developed and implemented a weld quality management system in compliance with EN 3834-2 resulting in 3rd party approval3. Developed and implemented an Environmental Management System in compliance with ISO 14001.4. Develop and implement an OH&S Management System in compliance with OSHAS 18001 with 3rd party certification planned for September 2016

Stanhope, County Durham

1. Developed and implemented new processes and procedures to fulfill the Quality strategy and Quality Management System;2. Developed and assessed both new and existing suppliers to implement APQP practices and investigate quality problems to implement robust corrective actions;3. Developed and implemented in process and goods inward inspection strategies and sample plans.4. Developed and implemented procedures and policies in relation to the Quality Management System and to meet the requirements of ISO 9001:2008. 5. Developed and mentored the Technical, Metallurgy, NDT and Quality personnel to achieve key KPI targets and improve product quality and throughput.6. Reduced scrap and rework from 8% to 1.5% through effective problem solving techniques and implementing robust procedures and working practices.7. Project managed a £1m upgrade programme to the heat treatment section which was delivered on-time and in budget.

Stanhope, County Durham

Supplier Quality Engineer involved with all aspects of supplier assessment and approval, production approval and ongoing monitoring. Production of key metrics and resolution of quality problems. Development of existing and new suppliers to improve quality and delivery. Reduced incoming supplier rejects from 10% to 2%, increasing product throughput.

Stanhope, County Durham

Quality Assurance Engineer involved with the change over to Lean Manufacturing and Progressive Quality Assurance methodologies as well as interfacing with customers and suppliers to improve quality. Leading process improvement teams to deal with Quality problems. Assisted with the assessment, implementation and improvement of a new Production Control/MRP software package, Synchro32.

Dl13 2Yr

Quality Assurance Technician dealing with administrative duties within the Quality department ranging from implementation of new procedures, internal, supplier and customer audits, managing the change over from ISO 9001:1994 to ISO 9000:2000, implementation of various database systems to control certain functions within the business. Working closely with customers and suppliers to develop effective partnerships.

United Kingdom

Track Systems Development Technician assisting with the research and development of new and existing track systems both at the Stanhope site and at the various vehicle testing sites, in the UK and abroad.