Michael Jacques Email & Phone Number

Atlanta, GA, US

Carson, CA, US

Atlanta, GA, US

Identified and communicated concerns regarding aged inventory, slow moving & obsolete items (SLOBs), and other excess inventory concerns.Monitored and actioned KPIs (forecast accuracy, excess, shortages, inventory $); reviews them with Supply Chain Leadership to discuss improvement opportunitiesRegularly collaborated with Supply Team on Supply Constraints.

Atlanta, Georgia, US

• Constructed a global forecast model using demand planning systems, historical sales trends, seasonality indexes and sell-through data to produce an operations forecast process for 2023 demand.
• Captured 50% order volume in US, UK and German markets in the B2B platform, resulting in over $8 million in 2022 sales.
• Produced weekly forecast accuracy and forecast pacing reports, providing real-time visibility to sales performance and trends.
• Collected and published sell-through data from major distributors to monitor inventory position and improve demand planning accuracy.

Atlanta, Georgia, US

• Instituted a monthly forecast review with all supplemental reporting, aligning operations, finance and marketing projections with true demand across 25 global sales channels.
• Acquired a B2B order platform by qualifying potential vendors, leading system integration mapping, and defining business requirements and order logic.
• Led all project implementation phases for the B2B platform and built an industry leading UX/UI site design and customer experience.
• Optimized reverse logistics procedures to process returns efficiently and minimize storage and transit cost, streamlining customer service and accounting tasks.
• Provided critical insight and analysis to quality and product development teams by creating a ‘Quality Dashboard,’ tracking return rates and key product quality issues.
• Consulted 3PL warehouses in the US and Europe to align processes with Wahoo business requirements, freeing $2 million in available inventory for resale and saving $400K storage costs.

Atlanta, Georgia, US

• Developed a transactional analysis QlikView application with KPIs and tailored metrics composed of internal and external data.
• Revitalized national account presentation decks with strengthened data analytics and visual elements, supporting sales team objectives in quarterly meetings.
• Designed and implemented cost-estimated invoice processes through aggregation of ERP, freight provider and JDE financial data into SQL queries.
• Evaluated open-ended employee feedback surveys into common, quantifiable trends. Defined clear process improvements for recycling leadership to create process initiative teams.

Atlanta, Georgia, US

• Allocated product assortments for Carter’s and OshKosh brick & mortar store openings.
• Maximized gross margin by adjusting inventory targets and allocation frequency.
• Developed product assortments tailored to store layout and retail planograms.
• Discovered and communicated advantages in dual-brand store model inventory position.
• Incorporated sales performance into JDA allocation logic.
• Created weekly inventory report utilizing MicroStrategy.

Atlanta, Georgia, US

• Managed order fulfillment for store openings, inventory replenishment and product launches.
• Achieved new store product fill rates over 98%.
• Built dashboards and forecasts in MicroStrategy, Oracle BI, SAP Business Objects and Excel VBA.
• Implemented system enhancements to automate inventory replenishment process.
• Developed ‘New Hire Training Program’ for the Account Coordinator role.

Atlanta, Georgia, US

• Consolidated PO transmission for 900+ suppliers from fax-based to a browser-based solution
• Directed suppliers through contract, testing and implementation phases.
• Met project deadlines through negotiation of supplier go-live dates and timely response to issues.

Atlanta, Georgia, US

• Sourced, qualified and placed IT professionals to present to hiring managers for employment.
• Recognized for exceptional lead generation and consistently high call volume.
• Enhanced candidate résumés and coached candidates during interview and offer stages.