Provide additional training and support for the more complex duties, for new Operations Specialists.Create payoff letters, processing of loan payoffs, Interest rate changes, loan advances, client account servicing.Perform account reconciliations, research loan related inquiries, process non-routine loan maintenance.

Processed daily accounting and deposits for branch.Networked and built client base to include 8 mortgage brokers and 9 real estate agents in the 1st year.Assigned and completed a 380-unit condo conversion, in addition to regular clients, over a 2-year period.Scheduled closings with parties to each transaction; orchestrated out of state and international signings.Disbursed funded loans and escrow accounts for taxes, Insurance, liens etc.Supported other Escrow Officers with signings, disbursing of funds, and file close outs as needed.

Prepared and processed loans from the time they were received from the lender until closing dateOrdered, examined and resolved any title issues or defects to insure clear title report.Prepared file for loan documentation and arranged signing appointments with clients.Supported Escrow Officers by balancing escrow files and disbursing funds to all parties to close account.