Michael Jeffries Email & Phone Number

Usa

Waldorf Maryland

Guided several departments in designing and developing projects through production stage.Collaborated with GM to deliver assigned programs – Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.Directed the recruitment process of key employees and the selection of consultants and outsource-vendors.Developed and initiated internal processes to improve program delivery within specific time frames.Established goals and… Show more Guided several departments in designing and developing projects through production stage.Collaborated with GM to deliver assigned programs – Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.Directed the recruitment process of key employees and the selection of consultants and outsource-vendors.Developed and initiated internal processes to improve program delivery within specific time frames.Established goals and milestones as per the desired results to be generated by the project.Defined the resources required for completion of a project and allocated resources accordingly.Managed teams working on different programs and smoothed out any areas of possible conflict.Evaluated the timely performance of different teams working on a project and documented the progress accordingly.Assisted all parties involved with Belt testing & class schedules also documenting the project designs and making changes as per needs.Ensured that all programs were executed within established time period and complied with the defined standards. Show less

Www.Securemedy.Com

Translated business-objectives strategies into brand portfolio objectives, plans, and strategies of enhanced growth of business unit.Implemented effective sales and marketing strategies.Analyzed profitability of products and market potential.Administered organization’s marketing-operations budget.Actively assisted business department in meeting goals.Frequently developed promotional materials.Designed and implemented annual marketing strategies based on close… Show more Translated business-objectives strategies into brand portfolio objectives, plans, and strategies of enhanced growth of business unit.Implemented effective sales and marketing strategies.Analyzed profitability of products and market potential.Administered organization’s marketing-operations budget.Actively assisted business department in meeting goals.Frequently developed promotional materials.Designed and implemented annual marketing strategies based on close familiarity with market trends.Delivered considered strategies and insightful presentations to business department and executive committee…Developed and effectively put to use marketing databases that included access to financial documents and reports, client and prospect information, applications of mailing list, etc.Communication & H/R:Cooperated with regional offices to develop and use client-contact and prospective systems.Monitored and supervised regional marketing managers, client-service administrators, marketing assistants and communications managers, and practice-development managers.Made frequent hiring and staffing decisions within company’s marketing department.Built and sustained dedicated, competent marketing team.Ensured business department modified use of support and shared services when necessary. Show less

Alexandria Va

Served as Call Center Manager for 3 separate contract vehicles in multiple time zones for 25 Customer Service RepresentativesSuccessful negotiation and management of multi-year AT&T Business-to-Business contract; hiring 20 independent contractorsResponsible for staffing, and training of all call center staffSolicits RFP from desirable prospective clients and writing proposals for new business; participates in planning and presentation sessionsDevelops and administers marketing… Show more Served as Call Center Manager for 3 separate contract vehicles in multiple time zones for 25 Customer Service RepresentativesSuccessful negotiation and management of multi-year AT&T Business-to-Business contract; hiring 20 independent contractorsResponsible for staffing, and training of all call center staffSolicits RFP from desirable prospective clients and writing proposals for new business; participates in planning and presentation sessionsDevelops and administers marketing database which includes client and prospect information, mailing list applications, access to financial reports, etc.Design, implement, and facilitate annual marketing plan for the firm. Support and facilitate development and implementation of section business/marketing plans.Organize and implement client relations including: client satisfaction surveys, client development activities, client skills training special events Show less

Raleigh-Durham, North Carolina Area

Communicated with customers, management, internal departments, and vendors to coordinate overall marketing effort in accordance with corporate goals. Planned and carried out regional market research and analyses. Lead and directed forward-thinking marketing team. Designed, implemented, and facilitated annual marketing plan, ensuring marketing materials were attached to the appropriate product and/or service. Served as the key staffing contact for hiring managers and partnered with HR… Show more Communicated with customers, management, internal departments, and vendors to coordinate overall marketing effort in accordance with corporate goals. Planned and carried out regional market research and analyses. Lead and directed forward-thinking marketing team. Designed, implemented, and facilitated annual marketing plan, ensuring marketing materials were attached to the appropriate product and/or service. Served as the key staffing contact for hiring managers and partnered with HR generalists and specialists. Collaborated with Executive team on all aspects of the talent acquisition process to include recruitment strategy, candidate selection, compensation recommendations, and offer presentation. Show less

Directed overall marketing and strategic planning programs, and corporate communications. Facilitated client development through marketing and client services programs. Also Recruited Sales Team for our 15 person Contact (call) Center. Partnered with legal team in reviewing contracts and settlement statements.Key Results:Provided leadership and direction to Loan Officers to drive sales goals of $7-$10 million annually. Developed training curriculum for newly recruited sales team… Show more Directed overall marketing and strategic planning programs, and corporate communications. Facilitated client development through marketing and client services programs. Also Recruited Sales Team for our 15 person Contact (call) Center. Partnered with legal team in reviewing contracts and settlement statements.Key Results:Provided leadership and direction to Loan Officers to drive sales goals of $7-$10 million annually. Developed training curriculum for newly recruited sales team. Developed an effective on-boarding process which included a mentoring and training program.Trademarked the company’s logo and name. Show less

Associate'S Degree, Business, Management, Marketing, And Related Support Services

Marketing/Business Management

Bachelor'S Degree, Culinary Arts/Chef Training

Hospitality Management