Manager, Business Transformation Consulting
Current• Product manager utilizing scaled agile framework methodologies for design and implementation of Salesforce platform based solution. Managed requirements documentation, user stories, QA testing in JIRA and Pivotal based applications. Performed API testing and integration through Postman. DevOps management and deployment via Gitlab. Production support via SysAid. Developed Salesforce dashboards, reports, and visual analytics. Performed various Salesforce Administrator functions. Data management and maintenance through Salesforce Dataloader. • Experience with JIRA, Pivotal, Slack, Gitlab, SysAid, Postman, Salesforce Classic/Lightning, Salesforce Communities, Confuence, Smartsheets