Virtual Assistant
Current
*Nda
Feb 2023 - Present
AeroLeads people directory · profile
Michael John Palacio Email & Phone Number
Amazon Virtual Assistant | Solving Amazon problems since 2016 so you don't have to | Small wins advocate 🏆
at
*NDA
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
*NDA
Role
Amazon Virtual Assistant | Solving Amazon problems since 2016 so you don't have to | Small wins advocate 🏆
Location
Binãn, Calabarzon, Philippines
Who is Michael John Palacio? Overview
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Quick answer
Michael John Palacio is listed as Amazon Virtual Assistant | Solving Amazon problems since 2016 so you don't have to | Small wins advocate 🏆 at *NDA, based in Binãn, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Michael John Palacio.
Michael John Palacio previously worked as Virtual Assistant at *Nda and Team Leader at Majorel Philippines. Michael John Palacio holds Associate'S Degree, Information Technology from Asian Institute Of Computer Studies.
Profile bio
About Michael John Palacio
My journey in the e-commerce space has been quite a ride. I started as an Amazon Seller Support associate in August 2016, and my commitment earned me promotions along the way. I became a Subject Matter Expert in October 2017 and later took on the role of Team Manager from August 2019 to December 2021, where I had the privilege of leading a number of fantastic teams.Fast forward to 2023, I explored the other side and became an Amazon Virtual Assistant. In this role, I handle listing optimization, detail page attribute updates (brand, title, image, etc.), FBA reimbursements, customer service, SEO, and keyword research to enhance the clients' selling experience.Whether it's improving product visibility or ensuring customer satisfaction, I'm here to make it happen. My approach is rooted in collaboration and innovation. I believe in working together to achieve outstanding results.Let's connect and explore how we can collaborate to excel in the e-commerce arena. Feel free to reach out, and let's make magic together!
Listed skills include Customer Relationship Management, Customer Service, Outsourcing, Customer Satisfaction, and 1 others.
Current workplace
Michael John Palacio's current company
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*Nda
4 roles
Michael John Palacio work experience
A career timeline built from the work history available for this profile.
Team Leader
As a Team Leader, I have experience in managing high-priority/escalation contacts, utilizing my skills to effectively resolve issues and maintain top-level customer satisfaction. This role also required me to coach and mentor team members targeted to improved performance and increased productivity. Additionally, I also have experience in data analysis.
Aug 2019 - Dec 2021
Subject Matter Expert
Acted as the primary point of contact for colleagues, providing assistance and support with questions about contact/case management issues. Capable of assuming leadership positions and assisting the manager as needed in managing the team.
Oct 2017 - Aug 2019
Customer Contact Representative
Address and resolve a variety of issues related to seller accounts, including but not limited to, listings, order management, account status, returns and refunds.
Aug 2016 - Oct 2017
1 education record
Michael John Palacio education
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Asian Institute Of Computer Studies
FAQ
Frequently asked questions about Michael John Palacio
Quick answers generated from the profile data available on this page.
What company does Michael John Palacio work for?
Michael John Palacio works for *NDA.
What is Michael John Palacio's role at *NDA?
Michael John Palacio is listed as Amazon Virtual Assistant | Solving Amazon problems since 2016 so you don't have to | Small wins advocate 🏆 at *NDA.
Where is Michael John Palacio based?
Michael John Palacio is based in Binãn, Calabarzon, Philippines while working with *NDA.
What companies has Michael John Palacio worked for?
Michael John Palacio has worked for *Nda and Majorel Philippines.
How can I contact Michael John Palacio?
You can use AeroLeads to view verified contact signals for Michael John Palacio at *NDA, including work email, phone, and LinkedIn data when available.
What schools did Michael John Palacio attend?
Michael John Palacio holds Associate'S Degree, Information Technology from Asian Institute Of Computer Studies.
What skills is Michael John Palacio known for?
Michael John Palacio is listed with skills including Customer Relationship Management, Customer Service, Outsourcing, Customer Satisfaction, and Team Leadership.
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