Michael Ryan work email
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Michael Ryan personal email
With three decades of experience, I am an expert in big-picture strategic planning, project management, and team leadership. Throughout my career, I have driven high-impact projects and initiatives across aviation, utilities, finance, media, telecommunications, tolling, and postal logistics industries.As Chief Digital Officer for InnovateAccess, I lead IT strategy and manage a senior team delivering global transformation projects. In this role, I delivered a combined Buy Now Pay Later and eCommerce retail solution from scratch in about six months for Gimmie. Additionally, I restructured the company’s existing IT support staff into a shared services team supporting multiple business units across Australia and New Zealand.I have drawn upon these strengths in leading transformation and continuously improving processes to pave the way for companies to achieve quick wins and long-term success. At Alliance Airlines, I led a project to unify all company data related to all domestic and international airports within one system which markedly improved operations. As a Director at Symbiont Solutions, I worked with clients across industries to deliver technical projects that improved processes and addressed business pain points. At Imagenation, I designed and executed strategic projects for Australia Post, Royal Mail, and La Poste.As an executive leader, I focus on leading teams through a blend of optimising team dynamics, upskilling employees, and building trusting relationships. Throughout my career, I have led teams and organisations to leverage best-in-class IT solutions and strategy to improve processes, reduce costs, and modernise operations on a global scale.Key strengths & skills: ► Information Technology Strategy & Vision ► Project Management► Solution Architecture► IT Infrastructure and Operations► New Business Development► Team & Organisational Leadership► Talent Development & Management
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Mortgage BrokerAussieBrisbane, Qld, Au -
DirectorSimpcom Oct 2021 - PresentBrisbane, Queensland, AustraliaStaying competitive requires more than just keeping up with technology – it's about harnessing its full potential. Are inefficient or manual processes slowing down your operations? Are disconnected systems causing communication bottlenecks? Is customer relationship management falling short of expectations? These are the challenges that many businesses face, and this is where we step in. Simplifying complexity is our forte and what we excel at! -
Fintech EnablementOdin Oct 2023 - May 2024Successful Zoho CRM implementation of a fully customised financial services system. -
Chief Information OfficerAmfin Aug 2022 - Oct 2023Brisbane, Queensland, Australia• Reviewed existing processes, platforms and systems, gathered requirements from stakeholders and developed a multistage, multiyear, strategic roadmap for the future technology platform.• Performed a buy or build exercise to determine the best course of action for the future technology platform.• End to end project management of multiple concurrent projects involving both internal and external resources using a hybrid waterfall/agile methodology.• Appointment of vendors and management of vendor relationships and key partnerships.• Implemented and customized the Zoho ONE suite using Zoho CRM as the main customer management platform.• Implemented a new off the shelf AMS and developed an end-to-end business process incorporating internal processes along with the requirements from the new AMS with data synced to Zoho CRM in real time via REST API’s. -
Head Of Technology And TransformationAmfin Oct 2021 - Jul 2022Brisbane, Queensland, AustraliaHelping Amfin to become a digital leader in the finance field. -
Chief Digital Officer (Cdo)Innovateaccess Pty Ltd Jul 2019 - Oct 2021Brisbane, Queensland, Australia• Built a high-performing shared services team serving five business units across Australia and New Zealand aligned with overall company strategy and business goals. • Directed project to deliver an entire Buy Now Pay Later and eCommerce retail solution for Gimmie from inception to operation in six months. This involved a mixture of SaaS products, bespoke application development, ecommerce website development, Zoho CRM implementation and customization, API development and integration along with building business processes from the ground up.• Supported Mr. Rental NZ franchise in the migration and implementation from a legacy Microsoft AX rental system to a new ERP.• Directed development of IT solutions for Solv’d, a business providing new home staging and logistics. • Identified opportunities to reduce IT spend, including negotiating vendor contracts, optimising processes, leading rollout of a VOIP system across Australia and New Zealand, and strategically allocating resources. Slashed annual costs to a quarter of original IT spend. -
Head Of It TransformationAlliance Airlines Aug 2015 - Jul 2019Brisbane, Queensland, Australia• Created a multi-year IT strategy, vision, and roadmap to modernise the company’s operations and processes.• Formed and chaired IT Committee with senior leadership across all departments to improve cross-departmental communication, project management, and governance.• Oversaw development and execution of IT projects aligned with the multi-year IT strategy. Ensured projects were on-time, within budget, and utilised resources effectively.• Led a project to unify all company data from multiple sources and formats for domestic and international airports into one system to provide a single source of the truth. Efforts improved company operations as well as customer and employee satisfaction.• Developed and executed IT strategy focused on improving processes and reducing company spend.• Implemented an in-house, web-based Electronic Rostering and Timesheet System which was integrated with several core systems and met CASA regulatory compliance requirements.• Developed an RFP for a major software upgrade project to the Maintenance and Repair Organisation which resulted in a business case for presentation to the Board of Directors for approval. -
Managing DirectorSymbiont Solutions Pty Ltd Jan 2011 - Aug 2018Brisbane, Queensland, AustraliaManaged projects for a variety of clients worldwide including Alliance Airlines, NBN, CSG, and others. Oversaw business analysis, technical architecture, and data modelling to develop custom solutions. Select projects include:Alliance Airlines► Conducted audit of Alliance Airline’s IT systems. Developed strategy and future roadmap for the company’s executive leadership team. ► Maintained and supported a mission-critical, in-house developed application that integrated all core systems.► Designed and developed critical web applications using modern web development tools and techniques.NBN Co. Ltd.► Oversaw technical architecture, design and data modelling of all database components related to the Enterprise Location Management System (ELMS).► Directed successful data migration from NBNCo physical network inventory system to ELMS database. ► Designed and developed high-performance bulk data load processes.CSG Ltd.► Spearheaded technical project to design and develop a sales and marketing Data Warehouse and support company’s digital transformation. ► Identified problems and debugged company’s ERP system which improved staff satisfaction, reduced FTE requirements, and increased company revenue. ► Led upgrades and improvements to the company’s contracts billing engine, invoice reporting system, and instance of Salesforce.Lime Intelligence► Designed, developed and supported a website hosted in AWS to provide business intelligence and reporting for airports using modern web development tools and techniques. -
Software EngineerImagenation Design Pty Ltd Jun 2007 - Sep 2010Brisbane, Queensland, Australia► Designed and executed strategic and detailed project plans. Developed project documentation and oversaw risk management and quality assurance.► Managed project and developed Reference Address Database system.► Directed Address Database Interface project. Oversaw project end-to-end, delivering project ahead of schedule and below budget.► Produced bid for a project to develop software to reduce rejection of poor mail piece images. ► Built strategic partnerships with internal and external stakeholders to effectively drive projects. -
Project ManagerTranstoll Aug 2005 - May 2007Brisbane, Queensland, Australia -
Oracle Database AdministratorVirgin Blue Mar 2005 - Jun 2005Brisbane, Queensland, Australia
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Database Administrator/Software DeveloperImagenation Design Pty Ltd Jan 2003 - Dec 2004Brisbane, Queensland, Australia -
Database Specialist/Technical LeadBbc Mar 2002 - Dec 2002London, England, United Kingdom -
Database Administrator/Technical ArchitectIpc Media Limited Apr 2001 - Dec 2001London, England, United Kingdom -
Data Migration Analyst/Unix-Oracle SpecialistFujitsu Australia Limited Oct 2000 - Feb 2001Brisbane, Queensland, Australia -
Analyst ProgrammerDept Of Families, Youth And Community Care Apr 2000 - Oct 2000Brisbane, Queensland, Australia
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Database Administrator/Unix System AdministrationMincom Dec 1999 - Mar 2000Brisbane, Queensland, Australia
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Oracle/Unix SpecialistNational Australia Bank - Nab Aug 1998 - Jun 1999Melbourne, Victoria, Australia -
Technical Team Leader/Data ArchitectIbm Global Services Australia Jul 1997 - Jul 1998Melbourne, Victoria, Australia
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Analyst/ProgrammerPrudential Financial Services Oct 1996 - Feb 1997Reading, England, United Kingdom
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Analyst/ProgrammerBt Apr 1996 - Aug 1996London, England, United Kingdom -
Team Leader, Analyst/ProgrammerTelstra Aug 1992 - Feb 1996Brisbane, Queensland, Australia
Michael Ryan Education Details
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Computer Science -
Computing
Frequently Asked Questions about Michael Ryan
What company does Michael Ryan work for?
Michael Ryan works for Aussie
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Michael Ryan's current role is Mortgage Broker.
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What schools did Michael Ryan attend?
Michael Ryan attended Qut (Queensland University Of Technology), Tafe Queensland.
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Michael Ryan's colleagues are Denise Sillett, Vaughan Fowler, Scott Adams, Kara Doyle, Matthew Burke, Lee Scutts, Rod Jackson.
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