Michael Johnson Email & Phone Number

Moore, Sc, Us

Spartanburg, South Carolina, United States

• Responsible for working with our sales team of over 200 to schedule and execute demos of the Safety Reimagined eco-system.• Liaison between our customers, sales, and operational teams to ensure the best possible customer experience.• Thoroughly qualified and educated prospects on services and products, and negotiated with prospects to grow customer base, resulting in successful contract awards from a variety of industries including more than $1.2 million in revenue from a major metropolitan organization.

Myrtle Beach, South Carolina

• Worked with leadership to grow newly acquired business Year over Year• Managed customer expectations and transition from MBC to MCA. Ensuring the best customer experience possible.• Serviced and maintained existing accounts with a focus on positive customer experience and retention. • Generated new sales and managed the full sales cycle including prospecting, negotiating, and closing. • Analyzed customer accounts, competitive data, and service offerings to maximize sales with existing customers and secure relationships and sales with new customers. • Generated sales proposals and negotiated with clients, effectively closing deals with new clients that met and exceeded management’s expectations. • Attended trade shows to build brand awareness and develop relationships with large commercial

General Manager / VP (2010-2018) • Responsible for managing all aspects of the business.• Grew revenue Year over Year• Grew reoccurring revenue from $84,000 per year to $650,000 per year with focused strategy and key team member alignment.• 2018 Acquired by MCAo Negotiated MBC acquisition with MCA o Integral in the acquisition due diligence process.• Established relationships with vendors, providers and customers to understand the unique interests and purchasing behaviors of customers’ patrons to create appropriate and effective sales presentations.• Consistently exceeded sales quotas by building strong relationships and providing excellent customer service to retain customers. • Served as a subject matter expert for commercial projects, ensuring a positive customer experience from initial customer contact through project completion. Service Manager / Partner (2005-2010)• Responsible for managing a highly technical team of RF technicians.• Managed State & Local customer experience with 24/7 support for multiple 911 dispatch centers.• Managed multiple multimillion dollar NEXTEL Rebranding projects. Managed million-dollar video surveillance project. • In 2007 became a partner in the companyManager – Nextel Division (2000-2005)• Responsible for sales and operational strategies and execution across six locations• Managed all phases of projects from inception to completion, ensuring all projects were delivered on time, within budget, and per customer requirements.• Established relationships with major commercial clients in the construction, utilities, healthcare, and hospitality industries to promote service offerings, create proposals and bids, negotiate contract terms, and grow market share and revenue.• Consistently exceeded performance expectations for both sales and customer retention.