Michael Johnson Email & Phone Number

Primary role at SBA/US-VISIT has been to manage the initial build out of the SBA Enterprise Network infrastructure which includes the architectural design, installation, configuration, maintenance, upgrades, and troubleshooting of the entire Rosslyn, VA., campus consisting of five floors in three buildings.• Supervised a team of three LAN and two WAN Engineers • Coordinated the installation of two DS3, one T1, and three TLS connections for the SBA campus • Directed the development and deployment of the VoIP network upgrade for the SBA campus• Evaluated Software and hardware and made recommendations to Senior Management to meet business requirements and goals. • Synchronized and supervised Vendors to ensure they met contractual agreements of software and hardware installations.• Supervised the initial stand up of the SBA Tech Support Desk.• Maintenance of the Cisco Call Manager, Unity, MS Exchange 2000, and SQL servers.

Principal role at ASSYST was the architectural design, installation, configuration, maintenance, and troubleshooting of the entire Corporate Network infrastructure, which included but was not limited to:• Installation of routers, switches, hubs, servers and related communication software• Completed installation and maintenance of Internet Firewall and Enterprise Level Antivirus Protection Program• Migration of Windows NT domain to Windows 2000 Active Directory.• Development of the corporate backup and disaster recovery strategy• Performs system upgrades and migrations on all applicable web, file, print, application, database servers, and workstations• Configures laptops and workstations for secure remote access (VPN)• Provides policy and technical recommendations to the organization Computer Center for improving network and resource utilization. • Installation and maintenance of the Samsung IDCS VoIP phone system.