Michael Johnson Email & Phone Number

Westlake Village, CA, US

Baltimore, Maryland, US

• Exceeded sales targets, reaching 120% of recurring revenue goals in consecutive years
• Utilized CRM Salesforce platform to manage a pipeline of 150+ leads, resulting in a 20% increase in conversion rates within 6 months
• Provided thorough demonstrations of software platforms to attract prospects, all while reducing offboarding by 20% on a consistent basis
• Built trusting relationships with clients to foster long-term financial planning partnerships
• Successfully guided clients through major financial milestones to ensure their goals are attainable

Harrisburg, Pennsylvania, US

• Internal Wholesaler, providing vital role in exceeding revenue goals an average of 20% year over year
• Recruited high producing agents and grew book of business of 25% in a highly competitive brokerage environment
• Spearheaded web-based tutorials, utilizing CRM software to aid in the growth and adoption of digital capabilities not typically used by traditional advisors, reducing business processing times by 40% or more
• Proactively marketed sales ideas via integrated SaaS tools and concepts to provide producers with access to industry leading products and services

Harrisburg, Pennsylvania, US

Franklin, TN, US

• Integral contributor to branch profitability, key contributor of consistent revenue growth, consistently exceeding 20% percent of target revenue goals.
• Communication facilitator between vendors, clients and insurance verification departments, ensuring branch financial success and client satisfaction.
• Thorough oversight of insurance compliance to protect the best interests of the company as well as the client.
• High technical aptitude and experience with sophisticated mobility aids, ensuring equipment is working properly for clients with special needs.

New Braunfels, US

• Medical Equipment Sales and Service Specialist, integral in the expansion of a four-state territory with consistent year over year growth and performance.
• Consistently ranked #1 in sales of add-on equipment, increasing revenue andenhancing user experience.
• Implemented sales demonstrations and proper utilization of medical devices to prospective clients using a consultative approach.
• Thorough knowledge of State and Federal regulations with regards to compliance and supplier standards.

US

• Supported over 600 Call Center users in Western United States.
• Installed and configured Windows workstations in a LAN/WAN environment.
• Resolved computer hardware, software and network connectivity issues quickly with an emphasis on customer service.
• Created training documents (both electronic and print) for frequently used software.
• Instructed users in basic computer operations to enhance employee productivity and satisfaction.

• Tournament preparation, Project Management, and Event Coordination with Club membership.
• Head Instructor of Junior Golf Program, 1997 – 2000.
• Boosted attendance of Junior Golf Program an average of 30% on a yearly basis.
• Hired, trained and managed Club Service Attendants.
• Built training materials and manuals for new hires as well as instructional documents for students.

Education record

Education record