It Service Management Systems Developer
Current
Apr 2020 - Present
AeroLeads people directory · profile
Michael Johnson Email & Phone Number
IT Service Management Systems Developer
at
Octapharma Plasma, Inc.
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Service Management Systems Developer
Location
Rock Hill, South Carolina, United States
Company size
Who is Michael Johnson? Overview
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Quick answer
Michael Johnson is listed as IT Service Management Systems Developer at Octapharma Plasma, Inc., a with 1885 employees, based in Rock Hill, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Michael Johnson.
Michael Johnson previously worked as Sr ITSM Administrator at The Wendy'S Company and Data Analyst at The Wendy'S Company. Michael Johnson holds Bachelor'S Degree, Psychology from Ohio Wesleyan University.
Company email context
Email format at Octapharma Plasma, Inc.
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Octapharma Plasma, Inc.
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Profile bio
About Michael Johnson
ITSM Administrator with experience administering multiple service and workforce management systems for Wendy’s International. Skilled at collecting and presenting data in a meaningful way. Supported the transition of the legacy ITSM tool to Cherwell Service Management application and improved project and incident tracking ability. Expertise with process improvements, technical leadership, metrics presentation, business intelligence, and workforce management systems. Skilled at forging productive collaborations and strong customer relationships. Lifelong technology learner.
Current workplace
Michael Johnson's current company
Company context helps verify the profile and gives searchers a useful next step.
Octapharma Plasma, Inc.
4 roles · 14 years
Michael Johnson work experience
A career timeline built from the work history available for this profile.
Sr Itsm Administrator
Facilitate daily utilization of Cherwell Service Management software by end users. Develop new modules for collecting information. Build integrations with IT vendors (Rest | Soap | Other).Train additional administrators.
Apr 2016 - Apr 2020
Data Analyst
Scheduled 30+ resources to work in a 24/7/365 work environment. Created metrics to drive staff productivity. Managed two business intelligence tools and implemented two workforce management tools.
2015 - 2016
~1 yr
Technical Support Analyst
Prepared and presented data for restaurants facing technical issues. Calculated metrics for the support analyst team. 1st level support for restaurant technology.
2013 - 2015
~2 yrs
Team & coworkers
Colleagues at Octapharma Plasma, Inc.
Other employees you can reach at octapharmaplasma.com. View company contacts for 1885 employees →
AE
Antavious Earls
Colleague at Octapharma Plasma, Inc.Decatur, Georgia, United States
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SC
Shania Caster
Colleague at Octapharma Plasma, Inc.Baltimore, Maryland, United States
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DS
Dylan Simons
Colleague at Octapharma Plasma, Inc.Virginia Beach, Virginia, United States
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VL
Verneshia Lawrence
Colleague at Octapharma Plasma, Inc.Greater Houston, United States
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SP
Samantha Paul
Colleague at Octapharma Plasma, Inc.Arlington, Texas, United States
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BN
Briana Newman
Colleague at Octapharma Plasma, Inc.Anna, Texas, United States
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MB
Marycarmen Barba De La Torre
Colleague at Octapharma Plasma, Inc.Rancho Cucamonga, California, United States
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NA
Napoleon Adams
Colleague at Octapharma Plasma, Inc.Atlanta, Georgia, United States
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DB
David Brewis
Colleague at Octapharma Plasma, Inc.Jacksonville, Florida, United States
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TM
Terrell Mckenzie, Msc
Colleague at Octapharma Plasma, Inc.Wichita Falls, Texas, United States
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Antavious Earls
Colleague at Octapharma Plasma, Inc.Decatur, Georgia, United States
View →
SC
Shania Caster
Colleague at Octapharma Plasma, Inc.Baltimore, Maryland, United States
View →
DS
Dylan Simons
Colleague at Octapharma Plasma, Inc.Virginia Beach, Virginia, United States
View →
VL
Verneshia Lawrence
Colleague at Octapharma Plasma, Inc.Greater Houston, United States
View →
SP
Samantha Paul
Colleague at Octapharma Plasma, Inc.Arlington, Texas, United States
View →
BN
Briana Newman
Colleague at Octapharma Plasma, Inc.Anna, Texas, United States
View →
MB
Marycarmen Barba De La Torre
Colleague at Octapharma Plasma, Inc.Rancho Cucamonga, California, United States
View →
NA
Napoleon Adams
Colleague at Octapharma Plasma, Inc.Atlanta, Georgia, United States
View →
DB
David Brewis
Colleague at Octapharma Plasma, Inc.Jacksonville, Florida, United States
View →
TM
Terrell Mckenzie, Msc
Colleague at Octapharma Plasma, Inc.Wichita Falls, Texas, United States
View →
1 education record
Michael Johnson education
FAQ
Frequently asked questions about Michael Johnson
Quick answers generated from the profile data available on this page.
What company does Michael Johnson work for?
Michael Johnson works for Octapharma Plasma, Inc..
What is Michael Johnson's role at Octapharma Plasma, Inc.?
Michael Johnson is listed as IT Service Management Systems Developer at Octapharma Plasma, Inc..
Where is Michael Johnson based?
Michael Johnson is based in Rock Hill, South Carolina, United States while working with Octapharma Plasma, Inc..
What companies has Michael Johnson worked for?
Michael Johnson has worked for Octapharma Plasma, Inc. and The Wendy'S Company.
Who are Michael Johnson's colleagues at Octapharma Plasma, Inc.?
Michael Johnson's colleagues at Octapharma Plasma, Inc. include Antavious Earls, Shania Caster, Dylan Simons, Verneshia Lawrence, and Samantha Paul.
How can I contact Michael Johnson?
You can use AeroLeads to view verified contact signals for Michael Johnson at Octapharma Plasma, Inc., including work email, phone, and LinkedIn data when available.
What schools did Michael Johnson attend?
Michael Johnson holds Bachelor'S Degree, Psychology from Ohio Wesleyan University.
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