Michael Jon Email & Phone Number

Santa Ana, CA, US

Irvine, CA, US

• Lead generation through various business development methods
• Account management and maintaining existing client relationships
• Candidate sourcing through the use of our proprietary tech platform with mentorship/training from top-performers

Columbia, Maryland, US

• Managed all operations, external staff, and internal recruiters for one of the top 5 branches nationally.Negotiated contracts with individuals, insurance companies, school districts, and vendors.
• Provided 3+ years of technical sourcing to ensure that full cycle recruitment was successfully completed.
• Worked all personnel in the department and trained each of them into their respective families (Human Resources, Recruiting, Operations, Billing, etc.)
• Provided mentorship and management training for upcoming Senior Recruiters from multiple offices.
• Provide sell training and shadowing for individuals moving in the business development role.
• Established a contract with multiple insurance companies and turning them into national accounts.

Columbia, Maryland, US

• Partnered with administrators and hiring managers to build staffing strategies specific to their facility.
• Identified top healthcare professionals through various sources to be placed on assignments.
• Facilitated candidates through the interviewing, screening, and hiring process.
• Served as a liaison between clients and healthcare professionals to identify appropriate staffing solutions.
• Responsible for identifying and resolving customer service issues.
• Managed and maintain personnel files along with branch operations (sales, finances, marketing).

Columbia, Maryland, US

• Entry-level sales and management training position. Responsible for existing client management, assisting manager in office operations, recruiting, hiring and placing healthcare professionals.
• Partnered with administrators and hiring managers to build staffing strategies specific to their facility.
• Facilitated candidates through the interviewing, screening, and hiring process.
• Responsible for identifying and resolving customer service issues.
• Managed and maintain personnel files along with branch operations (sales, finances, marketing).
• Managed day to day operations for the branch with branch account manager.

Columbia, Maryland, US

• Provide 1:1 behavioral support to clients with autism and other disorders in home and school settings.
• Complete detailed client records regarding behaviors, treatments and progress.
• Collaborate with behavioral support team to ensure maximum progress for clients and families.

Laguna Hills, California, US

• Implement Applied Behavior Analysis treatment plans for the children in order to help them and their families cope and help treat the disorder.
• Collect data and compiled charts and graphs to properly track the child's' progress in the programs.
• Communicate effectively with parents and supervisor on progress and behavioral plans to improve the child.
• Provide student mentoring to enhance positive attitudes in communicating, problem solving and life social skills.
• Implement goals for behavioral changes, monitored clients, assessed progress and modified behavioral plans if necessary.
• Plan activities such as music therapy for community-based outings for client to improve on stress management.

• Supervised over 8 employees and oversee 1 or 2 new trainees to ensure error-free service.
• Coordinate marketing via social media on Instagram, yelp and Facebook and track analytics to assess effectiveness.
• Develop promotions once every two months to oversee fundraiser events for the communities, and high school clubs.
• Instituted strict store safety procedures resulting in dramatic decreases in employee/customer
• Responsible for store's daily operations, high-volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals.
• Recruited, interviewed, hired, developed, evaluated, coached and counseled employees.