Leading and collaboration of different consulting projects:- Commercial airline processes- Ancillary Payment Strategy

- Implementation of product management - Establishment of a company-wide backlog- Identification, consolidation and specification of requirements- Conceptual further development of product management s- Accompaniment of the specialist departments in product development

- Project coordination and management of all system-relevant projects in the Airport & Airline Shopping environment- Further Development of the relevant processes as well as a structured recording and documentation of the retail area- Enhancement of the different sales channels through the creation of Concepts and prototypes with integration of new technologies & digitization with other Lufthansa Group companies - Development of a new and future-oriented retail strategy including fields of action with consideration of channel-specific characteristics- Further Development & Optimization of the Retail business within the Lufthansa Group

- Preparation and interpretation of regular KPI-based management reports- Project collaboration (technical & project controlling) in the Project "Electronic invoicing process"

- Key Account Management for EAT / DHL Aviation- Advising customers and developing optimal transport options- Calculation and negotiation of prices