Michael Kaintz Email & Phone Number

Rancho Palos Verdes, California

Manhattan Beach

•Oversaw guest(s) reservations, room availability, pricing/rate adjustments, and day to day Supervisor Front Desk operations.•Answer guest(s) calls and emails in a timely, polite and professional manner.•Accurately handle and manage cash drawer.•Coordinate and facilitate employee meetings, guest(s) events and Fundraising for local charities. •Pre blocking and checking in rooms for arriving groups•Overseeing group meetings and events•Assist Sales Department with data… Show more •Oversaw guest(s) reservations, room availability, pricing/rate adjustments, and day to day Supervisor Front Desk operations.•Answer guest(s) calls and emails in a timely, polite and professional manner.•Accurately handle and manage cash drawer.•Coordinate and facilitate employee meetings, guest(s) events and Fundraising for local charities. •Pre blocking and checking in rooms for arriving groups•Overseeing group meetings and events•Assist Sales Department with data entry, group Resumes and B.E.O’s.•Proactive in selling and upselling to meet sales goals.•Effectively communicate all important information to all departments.•Promote the hotel on various forms of Social Media (i.e. Facebook, Twitter, Instagram) Show less

Greater Los Angeles Area

Created itineraries for client events.•Worked with clients on selecting appropriate venues, vendors, and décor.•Upsold to each client to create a high turnover.•Worked on local and destination events.•Oversaw the event from start to finish.•Managed staff, scheduling and payroll.•Followed up with clients before and after the event to insure they received the best service possible.•Performed duties associated with Marketing and Public Relations

El Monte

•Sold checking and savings accounts •Opened and closed accounts •Handled inbound and outbound sales calls•Serviced and reviewed accounts for clients•Followed up with past clients•Managed high volume calls•Up sold and referred new products to clients•Assisted managers with data entry•Followed all contracts and company verbatim procedures •Met quarterly sales goals on a consistent basis.•Assisted managers with monthly sales activates•Facilitated group… Show more •Sold checking and savings accounts •Opened and closed accounts •Handled inbound and outbound sales calls•Serviced and reviewed accounts for clients•Followed up with past clients•Managed high volume calls•Up sold and referred new products to clients•Assisted managers with data entry•Followed all contracts and company verbatim procedures •Met quarterly sales goals on a consistent basis.•Assisted managers with monthly sales activates•Facilitated group meetings •Updated sales floor with upcoming events Show less