Product manager of the German market leading platform connecting hospitals, insurances and private persons with (post-hospital) care.- Managing stakeholders such as top management, business developers, customer support, design, user research and development- Conceptualizing and prioritizing new products whilst always having customer needs and development capacities in mind- Continuous product improvements based on data driven quantitative platform performance and qualitative customer feedback- Product road mapping, planning and execution from a product strategy down to user stories- Mobile first approach (mobile, tablet, web) to enable the application throughout all devices- Conceptualized the Recare Native App (iOS/Android)

- Implementation of agile project management methodologies and coordination of IT team- Optimization of JIRA flow for agile project management methodologies (Scrum/Scrumban) - Development of new features based on data-driven analyses- Supporting other departments in creating and reworking their specifications- Translation of business requirements into clear, fully defined and actionable user stories - Management, prioritization and refinement of product backlog and product backlog items- Pro-active communication with stakeholders to keep everyone up-to-date- Creation of mockups for new features and workflows- Performance analysis and monitoring of product KPIs and features - Analyzing customers and their needs/requirements to improve their shop experience

- Conception and continuous optimization of order-flow and accompanying the IT-implementation- Team lead for Operations and Customer Service (full-time employees, interns & working students)- Conception and optimization of the booking logic (inventory management)- Introduction and optimization of parcel tracking software and customer support software- Coordination of fulfillment service provider and setup of interfaces- Improvement of the customer experience in cooperation with Marketing and IT- Lead for operations related IT-projects and checkout flow