Michael Kao Email and Phone Number
Michael Kao work email
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Michael Kao personal email
Business Manager with a proven track record of success at The Source (division of Bell Electronics). Throughout my career I have demonstrated very strong merchandizing, customer service, sales, supervisory, operations management and coaching skills. This experience has been developed through a number of increasingly responsible positions culminating in Store Manager. In latest final position I demonstrated solid business management abilities, built strong sales teams at two separate locations and coached and developed junior associates (one of which became a Store Manager). I lead by example and I am very strong in uncovering customer needs, demonstrating and explaining technical products, closing sales, and developing customer loyalty by providing service and advice that goes above and beyond their expectations. I graduated from the University of British Columbia with a degree in Mechanical Engineering (Mechatronics Option) in 2011.
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Technical Support RepresentativeShaw Communications Nov 2018 - Present -
Assistant Store ManagerBest Buy Canada Nov 2016 - Nov 2017Richmond, Bc• Helped store achieve 236% of Activations Target with 186% of Gross Margin Target in November 2016, 104% of Gross Margin Target in December 2016, 120% of Activations Target with 107% of Gross Margin Target in January 2017 and 119% Controllable Operating Profit for Y17Q3 by driving sales, providing a fantastic customer service and focusing on coaching and providing constructive feedback to staff -
Store ManagerThe Source Sep 2013 - Apr 2016• Achieved top ranked store in December 2013 and November 2014 in district by surpassing Key Performance Indicators such as Wireless Core Hit Rate, Advantage Care Plan %, Units Per Ticket and Private Brand % • Led store remerchandising projects at both locations resulting in 5% increase in sales and increased store traffic• Coached employees on further developing their sales technique and store operations knowledge -
Assistant ManagerThe Source May 2013 - Sep 2013• Managed the daily operations of the store including setting daily objectives, opening and closing responsibilities, and analyzing and implementing improvements to the store• Focused on driving store profitability by doubling cell phone sales• Interviewed, hired and trained new employees on store procedures, cell phone knowledge and sales technique
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Sales AssociateThe Source Apr 2012 - May 2013• Focused on starting cell phone conversations with customers to better understand their wireless needs, resulting in a custom solution for their specific smartphone and cellular plan requirements• Handled store opening and closing responsibilities including balancing the float and completing the daily transaction reports and depositing cash at the end of the day
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Seasonal Home Office Sales AssociateFuture Shop Nov 2011 - Dec 2011• Focused on determining customer lifestyles to better understand needs, resulting in accurate product recommendations and higher customer satisfaction• Specialized in selling iPads, tablets, and accessories resulting in over $100,000 in sales -
Research Assistant (Co-Op Program)The University Of British Columbia Jan 2010 - Aug 2010• Created the foundation for an ultrasound probe calibration program that allows for the integration of multiple position tracking systems which simplified the calibration process for other lab users• Analyzed scientific papers on techniques for 3D ultrasound probe calibration (locating an ultrasound image in 3D space relative to an position tracking system)• Coded, tested and debugged 3D ultrasound probe calibration algorithm in MATLAB• Integrated MicronTracker camera tracking system with existing open-source C++ programSynchroGrab, which created a unified solution to ultrasound image capture and calibration• Wrote project report and programming user’s guide, easing work for future program developers -
Intern Engineer (Co-Op Program)Lite-On It Corporation Jun 2008 - Dec 2008•Modeled steering mechanism and elastic power train using Pro/ENGINEER for the company’s entry into the International Bicycle Design Competition, allowing for the successful completion of the project• Researched and presented reports to manager on existing backlight keyboard patents and developed three patent proposals, strengthening the company’s patent portfolio• Coordinated between the industrial design and patent departments regarding patent applications,promoting interdepartmental synergy
Michael Kao Skills
Michael Kao Education Details
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Mechanical Engineering
Frequently Asked Questions about Michael Kao
What company does Michael Kao work for?
Michael Kao works for Shaw Communications
What is Michael Kao's role at the current company?
Michael Kao's current role is Technical Support Representative at Shaw Communications.
What is Michael Kao's email address?
Michael Kao's email address is mi****@****shaw.ca
What schools did Michael Kao attend?
Michael Kao attended The University Of British Columbia.
What skills is Michael Kao known for?
Michael Kao has skills like Ptc Pro/engineer, C, C++, Matlab, Visual Basic .net, Nx Unigraphics, Labview, Vhdl, Microsoft Office, Autocad, Mechanical Engineering, Electrical Engineering.
Who are Michael Kao's colleagues?
Michael Kao's colleagues are Debbie Jones, Dan Gingras, Rahul Lad, Igor Baranov, Ron Beierle, Ray Gee, Sandeep Saini.
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