Michael Karam Email & Phone Number

Dubai, United Arab Emirates

Egypt

Prepare the monthly scorecards for P&G’s service providers and share them with the Management- Prepare Reginal Score Card for DHL Management in Turkey to evaluate the Service as a total and create a Gap analysis of operational issues.- - Solve issues related to Broker’s Payments - Dealing with the Warehouse team on the receiving plan and arranging to direct the materials to a related storage location. - Update shipping instructions with all the country regulations and shipping requirements and communicate it with the sourcing sites and track sourcing sites commitment with the shipping instructions.

Egypt

- Handling volume of an average of 300 CNTR of Raw Materials per month.- arranging with Trucker's warehouse and Receiving plans as per available time slots.- Close the shipment cycle by updating related milestones on the OTM system.- Analyze logistical problems and plan transportation routes for vehicles carrying goods.- Manage Import, Export Customs Clearance, Warehousing, as well as Transportation and other logistics processes. - Following with vendors up to Issuing Service invoices to process their payments on time. - Manage Import Customs Clearance, Warehousing, as well as Transportation and other logistics processes. •- Validate Demurrage and detention invoices -

Egypt

- Communicating with the material planners to discuss daily issues and provide required solutions.- Prepare the Releasing plan for custom-cleared shipments on daily basis.- arranging with Trucker's warehouse and Receiving plans as per available time slots.- Ensure quality, customer satisfaction - Keep track of quality, quantity, delivery times, transport costs and efficiency.

Cairo, Egypt

- Execute and implement import operational activities according to customer requests and management direction.- Consistent and timely communications of shipment progress, documentation issues, and cost details, to P&G as a customer.- Dealing with the Warehouse team on the receiving plan and arranging to direct the materials to a related storage location -Receiving the EDA approvals -

Egypt

Following with vendors up for Issuing Service invoices to process their payments on time & Solve issues related to Broker’s Payments.

Egypt

Responsible for managing P&G shipments through following up on its documents

During my work in the above-mentioned companies, I have worked on the following activities:  Provide import estimates and information regarding importing into the United States (via air, ocean, and truck). Provide customer service to internal departments and overseas affiliates/clients. Maintain import data and verify information accuracy. Classify all entries, resolve import problems, and monitor carnet imports for incoming exhibitions. Coordinate all deliveries and security arrangements from the airport to the facility. Handle all post-entry amendments and internal audits of all imports that have been imported. Assist the import manager with projects as requested.

During my work in the above-mentioned companies, I have worked on the following activities:  Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking, and social media Set up meetings with potential clients and listen to their wishes and concerns Create frequent reviews and reports with sales and financial data Participate on behalf of the bank in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team to achieve better results