Michael Karampelas Email & Phone Number

Nikaia, Gr

Greece

Main areas of responsibility:• Lead IT operations across 25 global sites, managing a team of 5 direct and 19 functional reports, reporting directly to the CFO.• Strategic planning and alignment• Team leadership and development• Vendor management• Budgeting, reporting and resource Management• Security and risk Management• IT operations and supportProjects highlights:• Establish, develop and manage a multinational global IT team• Design and implement a centralized on-premises and cloud hybrid IT environment• Design and implement Azure and Office365 hybrid infrastructure• Design and implement Virtualization & VDI infrastructure• Design and implement Service desk solution for IT services, KPI’s and incident management • Centralize management of IT budget, contracts, services and licenses• Design and implement global IT policies, procedures and KPI’s• Design and implement a centralized multi-layer Cybersecurity infrastructure• Implemented ISO 27001:2022 in multiple countries.• Spearheaded large-scale IT infrastructure projects including site acquisitions, mergers, and new builds: • New build – Frigoglass China • Acquisition integration – Frigoglass Turkey, Frigoglass Dubai, Norcool Norway, Frigoglass US • Merge and divestiture – Frigoglass US, Frigoglass Poland, Frigoglass Ireland, Glass Operation Nigeria, Pet Operation Nigeria, VPI Greece, Plastics OperationSelected achievements:• Reduced hardware investment by 60% and printing expenses by 20%• Reduced travel expenses by 25% by implementing collaboration tools and work-from-home infrastructure• Streamlined IT operations, reducing operational costs by 20% through centralized contract management• Improved helpdesk response time by 25% and overall IT efficiency by 30%.

Greece

Main areas of responsibility:• Manage Global IT Operations• Manage Head Office helpdesk team and coordinate multinational local IT teams in all operating companies

Greece

Main areas of responsibility:• Responsible for Global IT Operations• Coordinate multinational local IT teams in all operating companies

Greece

Main areas of responsibility:• Datacenter implementation - Alpha bank• Network and Active directory implementation - National bank of Greece (NBC), Alpha bank, Geniki • Outsource systems engineer - CCH Hellenic, Leventis Group, Frigoglass S.A.I.C., Unilever