With over 18 years of experience in International Recruitment, I am currently the Operations Manager at Reliance Recruitment, a leading provider of international recruitment services. I am responsible for overseeing the recruitment process, managing the relationships with clients and candidates, and ensuring the quality and compliance of the services. I have successfully developed new business opportunities, expanded the client base, and increased the revenue and profitability of the organization. I have also trained and mentored the staff, implemented best practices, and improved the operational efficiency and effectiveness. I have a strong background in Hospitality, Healthcare, Engineering & IT sector and having previously worked as the Director of Operations at Universal Migration, a Global Education & Immigration Consultancy firm, for 14 years. There, I managed the operations of the offices across different countries, coordinated the visa and immigration services, and handled the complex and diverse cases of the clients. I have skills in new business development, and employee training. I am passionate about helping people find the best opportunities and solutions for their career and personal goals. I am committed to delivering high-quality and ethical services, and fostering a culture of excellence, diversity, and collaboration.