Manage all aspects of agency operations spanning 6 counties in Southeast Michigan with 1M+ seniors, including Healthcare Operations, Nursing, Finance, Communications, Advocacy, Compliance, and Human Resources functions with 6 direct / 200 indirect reports and multi-million dollar budget. Oversee all state and federal programs providing care and services to help maintain seniors in personal residences with highest level of independence. Champion additional programs and services with 25 fund sources ($75M+ annual revenue) encompassing Prepaid Ambulatory Health Plan (PAHP’s) Full Risk Medicaid Waiver Program, Community Living Program / Community Care, Veterans Directed Home / Community Services, MI Health Link, Direct Services (Care Management, Assessments, and Care Transitions), and Contracted Services (Adult Day Health Centers, Congregate Meals, Meals on Wheels, Transportation, Home Injury Control, Call Center, and Advocacy).

Championed complex healthcare delivery within Illinois, including Institutional Special Needs Plan, Transitions to Skilled, Bundled Payments, and Care Plus Community with 5 direct reports and multi-million dollar budget. Led Network, Contracting, Sales, (Medicare Advantage Plans), New Facility Implementation, Clinical Oversight, Budgeting, and P&L Ownership.

Launched new Medicare and Medicaid trial program with 5 team members and multi-million dollar budget. Aligned physical and behavioral healthcare via integrated model of care as part of Medicare Medicaid Plan (MMP) servicing 15K enrollees in supportive residential assisted living plan. Led strategic planning and development of innovative healthcare delivery approaches for sustainable, high quality, and patient-centered care with full P&L accountability. Built and enhanced relationships with provider networks for physical and mental health services in the region. Developed models focused on care around CMS quality-driven measures and pay-for-performance systems. Ensured quality outcomes and program compliance with federal and state rules.

Led Program of All-Inclusive Care for the Elderly, Dual Eligible Medicare / Medicaid Program for Southeast Michigan, managing healthcare operations, planning, health systems relationship building, Board of Directors development, and strategic growth with 10 team members and multi-million dollar budget. Incorporated capitated Medicare and Medicaid reimbursements. Designed, implemented, and evaluated person-centered healthcare delivery programs to meet needs of patients and populations.