Michael Katcher Email & Phone Number

Secaucus, New Jersey, US

Hamburg, DE

Hamburg, DE

Norfolk, Virginia, US

• Manage customer accounts for two large corporations to ensure compliance with supply chain requirements while maintaining and creating effective internal operating procedures (IOPs), standard operating procedures.
• Actively monitor the flow of 2,500 TEUS per year from origin to final destination.
• Report all monthly KPI’s to customer including cube utilization and on-time shipping performance.
• Assess and resolve customer inquiries by utilizing strong troubleshooting and communication skills to ensure timely resolution to all inquiries.
• Maintain and build strong relationships with suppliers and account representatives to ensure end-to-end supply chain needs are transparent.
• Innovate and collaborate on process initiatives with the Program Manager and other team members to ensure KPIs are continuously exceeded and continuous process improvements are made.

New York City, NY, US

• Analyzed and organized import/export documents such as bills of ladings, commercial invoices, manifests, packing lists, and certificate of origins to ensure all requirements were met and complied with U.S. Customs.
• Maintained relationships with all carriers, brokers and partnered with all levels of the transportation team to ensure outstanding performance.
• Assisted in the classification of garments by providing HTS classifications and duty rates.
• Communicated and coordinated with brokers to ensure air, ocean and land shipments are processed accurately and in a timely fashion.
• Managed our PVH NECKWEAR team to process inbound cargo to the USA & Canada.
• Monitored and managed inbound/outbound inventory and shipments using GT-Nexus.

New York City, NY, US

• Reviewed and monitored shipping documentation to estimate shipment arrivals.
• Audited and processed broker/customs invoices.
• Resolved any discrepancies found with the appropriate party (merchandising department, ASN department, consolidator, and carriers) in an efficient manner.
• Accurately inputted all shipment details into GT- NEXUS daily.

• Audited on hand inventory by assisting in routine inventory counts and utilizing RFID scanners.
• Utilized ERP systems to process inventory & shipments.
• Led warehouse improvement initiatives to advance operational efficiencies.
• Collaborated with carriers regarding specific documentation for all outbound shipments.

Master Of Science - Ms, Supply Chain Management

Bachelor'S Degree, Criminal Justice

Associate'S Degree, Criminal Justice/Law Enforcement Administration