Michael Katzmayr Email & Phone Number

Jacksonville, Florida, United States

Hired as part of, at the time existing, US office to grow strategic partnerships and become preferred iPaaS platform for US and European software implementation companies before reducing the staff. Worked with medium and large businesses to tackle obstacles of integration between any Application, Data, or API.

Jacksonville, Florida Area

Recruited to start the Jacksonville and North East Florida market while assisting with Tampa accounts. Responsible for building new IT company partnerships, creating new accounts, and assisting with installs as needed.~Developed 15+ active referral IT partnerships in the newly formed market, leading to tripled revenue growth in the company over 5 years. ~Maintained strong working relationships of over 25 pre-existing partnerships.~On a team of two in the sales department that was responsible for account management and ongoing add on services for a shared 600 plus accounts.~Served as marketing support in creating fliers, landing pages, training videos, artwork collateral, social media posting, amongst other website work.~Host and publicizing 8+ annual community events to expand local and national presence.~Worked on various projects benefiting different departments and teams including: --Migration from ConnectWise CRM to HubSpot including all aspects from companies, contacts, deals and pipelines; everything short of the ticketing boards. --Creating the standard operation procedures for new client installs including documentation, diagrams, and variations depending on staff install, partner install, or 3rd party install.--Streamlined onboardings by managing a project to give new clients ability to send over audio files weeks ahead of install with existing company technology, saving major time of collaboration while our technicians were onsite for the day of install. Also ensuring all required files were collected, implemented, tested and approved before client install and go-live dates.

Jacksonville, Florida Area

Served as technical support for six different community bank clients, managing support for all their offices which ranged from eight locations to over thirty in different states in the south east.~Worked tier one and tier two support tickets for clients, ranging from basic issues, to microsoft exchange issues, occasional firewall updates, client website edits, user profile recoveries, and management of disk drive permissions.~Handled onboarding and offboarding pf personal from an active directory level, through bank software management tools, to Cisco CallManager extension builds and routing

Jacksonville, Florida Area

Bachelor Of Science - Computer And Information Sciences, Information Technology, Computer Science/Information Technology

Introduction to OO Programing Work to create multiple sample programs training in Java coding along with understanding classes and other.

Architecture