Michael Kaufman Email & Phone Number

Walkersville, Md, Us

Walkersville, Md, Us

Thurmont, Maryland, United States

Frederick, Maryland

Towson, Md

• Oversee and maintain operation compliance with all applicable federal, state, and local healthcare regulations.• Maintain day-to-day supervision of Field Support personnel.• Manage team member development, including coaching, training, and continuing education.• Interview and select new team members.• Primary point of contact for field escalated issues involving team members, caregivers, field staff, and other customers.• Collaborate with Business Development, Recruitment, and Clinical teams to ensure appropriate and effective operational methods are established and met to meet client needs.• Manage caregiver and field staff onboarding experience including orientation, payroll, and credentialing.• Ensure caregivers and field staff meet all credentialing requirements prior to working in the field.• Oversee office payroll and billing processes.• Perform billing quality assurance.• Coordinate with corporate headquarters team on the collection process and managing accounts receivable.• Implement ongoing activities related to Homecare Quality Metrics and scorecard management.• Coordinate responses and processing of unemployment and workers’ compensation claims.

Towson, Maryland

Facilitated recruiting process for license home health caretakers.• Proficient in Recruitcare and Vision.• Utilized multiple recruiting sources to identify candidates such as job boards, referrals, and LinkedIn.• Managed caregiver schedules.• Negotiated salary requirements on both candidate and client behalf.• Conducted phone screens and in-person interviews.• Coordinated with clinical supervisors to facilitate skills checks for candidates.• Provided training for caregivers and distribute corrective actions.• Assisted in onboard process for new clients and organize meetings with caregivers.• Managed client requests and grievances.• Supported homecare director in acquisition of new clients.• Director of wellness and flu clinics for the regional office.• Contacted site coordinators and act as administrator for clinics.• Scheduled nurses for wellness clinics.• Communicated with wellness program managers on a regional level.

375 Padonia Rd,Timonium, Md

•Support sales team and customers in selecting the correct infrastructure products, antennas, cables, towers, power systems and enclosures•Provide pricing and availability on products through Salesforce’s case system•Work with category managers on product improvements•Update infrastructure’s webpage with new technical and helping information

• Guide clients involved in First Step program to aid them in beginning fitness regimen• Assist members in need on the gym floor• Support personal trainers by setting up group training/exercise programs• Disinfect and organize fitness area

8601 Harford Rd., Baltimore Md

Supported community programs and activities.Interfacing with local leaders, community and program officials, and general public, and supervising staff.Setup and back equipment for recreational events/programs.Maintenance