Michael Kavoukas Email & Phone Number

Sandy, Utah, United States

Manage desktop and laptop systemsConfigure network connectivity, including mobile and remote user computingDocumenting, tracking, and monitoring problems to ensure a swift and easy resolutionSet up, maintain and troubleshoot Microsoft Windows Configure, troubleshoot and repair hardwareTroubleshoot and repair End user and Policy Holders web issuesSet up.

Cedar City, Utah

• Graduated with a bachelors degree in Information Systems w/ emphasis in Network Mangement
• Network infrastructure
• Network Security w/added focus in administration & management
• PC Hardware (Building, managing computers & printers, installing operating systems and repair)
• Database design & Management including MySQL
• Web Development & Design including HTML and CSS/Javascript

Salt Lake City, Utah, United States

• Worked in the Operational Excellence department, supporting 3 project managers in various projects and initiatives working closely through all stages of project management, process documentation and data integrity.
• Daily involvement and exposure in project management implementation, policy documentation and project oversight.
• Provided on-going technical and back-up support on a variety of initiatives having a direct impact on Operational Excellence team goals & roadmap.
• Daily cross-team collaboration with key stakeholders and technical across the company to design, implement and maintain Company systems.
• Worked with a variety of analytical tools and software applications (OE Suite, Appian, Sinclair iNet, Maximo, Microsoft Office) to help increase quality, productivity, and overall effectiveness of applications.
• Provide technical support to employees for departmental applications.

Salt Lake City, Utah, United States

• Worked in the Operational Excellence department, supporting 3 project managers in various projects and initiatives working closely through all stages of project management, process documentation anddata integrity.
• Directly involved with the implementation of the Companies initial Covid-19 online monitoring system. Duties included resetting passwords, sending emails, account set up and maintenance
• Provided on-going technical and back-up support on a variety of initiatives having a direct impact on Operational Excellence team goals & roadmap.
• Daily cross-team collaboration with key stakeholders and technical across the company to design, implement and maintain Company systems.
• Worked with a variety of analytical tools and software applications (OE Suite, Appian, Sinclair iNet, Microsoft Office) to help increase quality, productivity, and overall effectiveness of applications.
• Provide technical support to employees for departmental applications.

Cedar City, Utah

• Extensive experience working throughout the grocery and dairy department stocking shelves ensuring proper product placement and presentation
• Experience with warehouse stocking duties
• Extensive customer service experience in a variety of areas
• Assist customers on a daily basis with grocery needs and ensuring a positive customer experience
• Assist with training and development of new hires

Greater Salt Lake City Area

• Extensive experience working within the Dairy department, stocking shelves with an emphasis on presentation and consistency of products
• Stocked shelves and managed the products for multiple departments
• Grocery stocking clerk experience working to ensure proper product placement and presentation
• Assisted customers on a daily basis with groceries and ensuring a positive customer experience
• Helped as a cashier and front-end worker.

Bachelor'S Degree, Information Systems

Activities and Societies: • Southern Utah University Percussion Ensemble, Member 5 years • Southern Utah University Marching Band, Member.

High School Diploma

Activities and Societies: 3 years of band and percussion ensemble 3 years of pep band Graduated with a 3.5 GPA with multiple honors level.