Michael Keeton, Mph, Rrt Email & Phone Number

Johnson City, Tennessee, United States

Assists in managing and coordinating organization-wide process improvement and clinical outcomes to support Top Performance recognition in all facilities. Will lead and support efforts by utilizing a data-driven focus to prioritize initiatives to align Top 100 facility metrics and maturity pillars with the aim to align with Top 15 Hospital systems. The coordinator will ensure initiatives align with current evidence-based, best practice recommendations and will use clinical databases and… Show more Assists in managing and coordinating organization-wide process improvement and clinical outcomes to support Top Performance recognition in all facilities. Will lead and support efforts by utilizing a data-driven focus to prioritize initiatives to align Top 100 facility metrics and maturity pillars with the aim to align with Top 15 Hospital systems. The coordinator will ensure initiatives align with current evidence-based, best practice recommendations and will use clinical databases and national benchmarking to continuously identify opportunities for improved outcomes. - Accountable for facilitating progress toward desired outcomes related to mortality and readmissions- Utilizes process improvement methodology- Develops strategies for improvement that includes specific outcomes and metrics to monitor progress to a goal and make recommendations for improvement- Engages stakeholders across the system to ensure process alignment and prioritize resources; validates the merit and applicability of initiatives across functions related to Mortality and Readmissions- Contributes and co-creates with internal partners in the development of project management practices such as processes, tools, reporting and dashboard- Uses data, such as Premier Quality Advisor, Insights and PINC AI to analyze and drill down to identify opportunities to improve- Collaborates with the staff to identify systems issues that impact the care delivery system - Collaborates with Population Health to identify and optimize resources impacting patient mortality and readmissions- Remains current with trends in outcomes management and provides the staff with the resources and environment conducive to learning- Facilitates change and fosters a positive image of Clinical outcomes management Show less

Bristol, Tennessee, United States

Under the direction of the Quality Director, this position is responsible for supporting the LEAN transformation initiative by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions that bring about improvements which may include, but are not limited to quality, profitability, productivity, inventory and downtime.RESPONSIBILITIES/ACCOUNTABILITIES1. To support the Leader and… Show more Under the direction of the Quality Director, this position is responsible for supporting the LEAN transformation initiative by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions that bring about improvements which may include, but are not limited to quality, profitability, productivity, inventory and downtime.RESPONSIBILITIES/ACCOUNTABILITIES1. To support the Leader and Site Steering Committee in implementing a vision that effects positive changes in patient core including:• Implementing tactical strategies to achieve the desired vision• Executing against long and short-term objectives to support the valuestream's goals• Working with site personnel to identify, address, and eliminate processrelated obstacles• Assisting in the change of systems/processes as required in support ofthe LEAN initiative2. To act as a change agent to bring about improvements in patient care processes through the active support of and participation in planned Rapid Improvement Events; includes:• Supporting event planning and preparing necessary,• Following up on action plans• Assisting all teams as needed to ensure improvements are made andsustained3. To track all changes/improvements made to provide site-level Leadership/Management the assurance that changes are effective andlasting, includes:• Examining and evaluating the areas after improvements areimplemented• Posting/updating results to the Mission Control Center boards,• Reviewing new procedures/controls and appraising the efficiency andeffectiveness of operations, and working with Site Leader, DepartmentManagers and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases.4. Other duties as identified by the SITE LEAN Leader to further the site'sLEAN initiative Show less

Bristol, Tennessee, United States

Ballad Health’s Aspiring Leader Program operates as an exclusive introduction to the health organization’s management system. Participants must have a recommendation from a current Ballad Health employee operating in a supervisory role and should exemplify leadership potential. The program will provide education on a range of essential topics, including the fundamentals of operational excellence, an introduction to “A3 thinking”, and foundational principles of lean management. In addition to… Show more Ballad Health’s Aspiring Leader Program operates as an exclusive introduction to the health organization’s management system. Participants must have a recommendation from a current Ballad Health employee operating in a supervisory role and should exemplify leadership potential. The program will provide education on a range of essential topics, including the fundamentals of operational excellence, an introduction to “A3 thinking”, and foundational principles of lean management. In addition to learning the core principles of effective management, participants must also complete a continuous improvement project focused on eliminating waste within their respective departments. Show less

Bristol, Tennessee, United States

Under the direction of the Quality Director, this position is responsible for supporting the LEAN transformation initiative by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions that bring about improvements which may include, but are not limited to quality, profitability, productivity, inventory and downtime.RESPONSIBILITIES/ACCOUNTABILITIES1. To support the Leader and… Show more Under the direction of the Quality Director, this position is responsible for supporting the LEAN transformation initiative by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions that bring about improvements which may include, but are not limited to quality, profitability, productivity, inventory and downtime.RESPONSIBILITIES/ACCOUNTABILITIES1. To support the Leader and Site Steering Committee in implementing a vision that effects positive changes in patient core including:• Implementing tactical strategies to achieve the desired vision• Executing against long and short-term objectives to support the valuestream's goals• Working with site personnel to identify, address, and eliminate processrelated obstacles• Assisting in the change of systems/processes as required in support ofthe LEAN initiative2. To act as a change agent to bring about improvements in patient care processes through the active support of and participation in planned Rapid Improvement Events; includes:• Supporting event planning and preparing necessary,• Following up on action plans• Assisting all teams as needed to ensure improvements are made andsustained3. To track all changes/improvements made to provide site-level Leadership/Management the assurance that changes are effective andlasting, includes:• Examining and evaluating the areas after improvements areimplemented• Posting/updating results to the Mission Control Center boards,• Reviewing new procedures/controls and appraising the efficiency andeffectiveness of operations, and working with Site Leader, DepartmentManagers and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases.4. Other duties as identified by the SITE LEAN Leader to further the site'sLEAN initiative Show less

The B2B QI Fellowship is designed to guide healthcare professionals through the application of the model for improvement to solve a quality improvement problem. Through skill building learning sessions, homework activities, and one-on-one coaching, fellows will complete a small quality improvement project utilizing simple, effective tools and resources.

Bristol, Virginia, United States

- Investigated and addressed quality/process improvement events under the direction of the quality/risk director - Conducted staff trainings on various public health topics- Updated facility/departmental policies in compliance with federal, state, and local governmental regulations - Maintained interdepartmental communication regarding facility and organizational projects

Johnson City, Tennessee

- Supervised and mentored a diverse team of 15 tutors and 25 supplemental instruction leaders assigned to ETSU’s Center for Academic Achievement (CFAA) - Designed, developed, and delivered staff trainings to meet client needs - Promoted department services to classrooms across campus - Resolved all client inquiries via face-to-face, phone, and departmental email - Managed center operations including scheduling system for clientele, ensuring high quality services, collecting and… Show more - Supervised and mentored a diverse team of 15 tutors and 25 supplemental instruction leaders assigned to ETSU’s Center for Academic Achievement (CFAA) - Designed, developed, and delivered staff trainings to meet client needs - Promoted department services to classrooms across campus - Resolved all client inquiries via face-to-face, phone, and departmental email - Managed center operations including scheduling system for clientele, ensuring high quality services, collecting and evaluating data to drive strategic decision making- Collaborated with the CFAA Director and administrative team to provide exemplary leadership to best support student success Show less

Bristol, Virginia

- Assisted nursing staff with patient nutritional requirements and diet preferences - Worked in teams under the direction of the facility dietitian to meet department and patient needs- Entered, updated, and retrieved patient records as needed - Regularly tasked with improving the efficiency of departmental and facility operations through various quality improvement methods

Knoxville, Tennessee

Observed and worked several shifts at East Tennessee Children’s Hospital of Knoxville, TN.

Asheville, North Carolina

Observed at Mission Hospital of Asheville, NC.

Knoxville, Tennessee

Observed and worked multiple shifts at the University of Tennessee’s Medical Center.

Observed and worked an abundance of shifts at every hospital within the Ballad Health Network of Northeast TN & Southwest Virginia.

Kingsport, Tennessee

Offered Shift Leader in Jan of 2017

Kingsport, Tennessee

Local restaurant that closed due to financial instability

Master Of Public Health - Mph, Public Health Administration, 4.0

Activities and Societies: Delta Omega Honorary Society

Bachelor Of Science - Bs, Cardiopulmonary Science, 3.78, Magna Cum Laude

Activities and Societies: Dean’s List (17’-19’), Class Vice President

Associate Of Science, General Studies, 3.5, Cum Laude

Activities and Societies: Phi Theta Kappa (Honor Society)