Michael Kessler Email & Phone Number

Chicago, Illinois, US

Sunnyvale, CA, US

-Collaborates with global cross-functional partners to deliver a top-of-industry level of technical support and consulting to a global network of top-level enterprise recruiters-Works cross platform with ATS partners to troubleshoot issues with API calls, XML files/feeds, and JSON files-Assists in the set up of job wrapping implementations, on-boarding.

Sunnyvale, CA, US

-Consistently delivered timely and quality technical support and consulting to a global network of top-level enterprise recruiters.-Reliably achieved internal metric-based goals around productivity and customer satisfaction on a constant basis-Set up video chats with clients to troubleshoot issues

Minneapolis, MN, US

Providing exceptional customer service to all guests while maintaining electronics department.-Handling planogram changes by following the provided floorplans- Running freight and stocking items in a timely manner-Backstocking and organizing the stockrooms-Auditing items and adjusting prices on items weekly

Omaha, NE, US

Mediating between the customer, vendor, and LTL freight carriers by monitoring shipments to the customer. -Using a queue to answer any email requests-Communicating via email with the freight carrier and assisting them in contacting the customer-Instructing them which warehouse to return shipments, or to destroy the product-Problem solving logistics issues

Omaha, NE, US

Reviewing all orders that entered into our system via Accertify and providing a decision on if it is fraudulent.-Ensuring orders are not delayed due to fraudulent flags

Omaha, NE, US

Spearheading the resolutions of customer issues by liaising between vendors and customers. -Assist customer requests via queue with getting new parts for their orders -Communicate with vendors and customers via email and handling any and all issues with this process.-Tracking the progress of each order on a Microsoft Excel document and following up as.

Omaha, NE, US

Answer phone calls and emails from a queue to help customers regarding any issues they have with their order.-Assisting with damage/defective items, parts needed, locating order shipment status, returns, placing orders. -Using Oracle Application to look up their order-Adding their name to a queue for any follow up needed by specific departments

Papillion, Nebraska, US

Assist customers via phone calls and emails with every day transactions, such as: balance inquiries, transfer funds between accounts, ACH transfers, questions on their loan and processing payments, transferring to other departments as necessary.

Papillion, Nebraska, US

Assisting all members with deposits, withdrawals, loan payments, processing personal loan, credit card, and vehicle loan applications and decisioning them.

Bentonville, Arkansas, US

Providing stellar customer service to all while stocking the freezer/dairy sections.-Assisting customers with questions and ensuring they are taken care of-Stocking all items in a timely manner into the freezer/dairy shelves-Sorting and organizing the back room inventory-Receiving and sorting shipped freight

Bentonville, Arkansas, US

Assisting customers while stocking grocery and general merchandise.

Detroit, MI, US

Providing prompt service to all customers via walk in orders or phone calls. -Processing orders via phone calls and in store-Assembling, baking, and boxing pizzas-Making dough, sauces, and cheese-Cleaning the store