Michael Kessler Email & Phone Number

Barcelona, Ct, Es

Barcelona, Es

StepAlong's AI-powered SaaS platform (SaaS) simplifies creating engaging productdocumentation and interactive tutorials from any content, for businesses of all sizes.- As a strategic advisor, providing expert guidance and market analysis to optimise theplatform's value proposition and drive commercial adoption.

Barcelona, Catalonia, Es

ReviewPro, a pioneer in SaaS-based guest experience management solutions for the hospitality sector, where innovation meets necessity. At ReviewPro (now a part of the Shiji Group family), we've leveraged cutting-edge technologies like data aggregation, AI-powered insights (Guest Intelligence), reputation management, predictive analytics, and customised reporting to set new industry standards.- Prioritised business continuity and employee well-being, ensuring sustained operational efficiency without layoffs.- Successfully integrated MyCheck into Shiji Group in 2021. This strategic move optimised operations and unlocked growth opportunities.- Fostered a high-performing culture that reduced employee attrition and sick days compared to industry norms. This positive work environment fuelled a swift post-pandemic recovery, accelerated growth trajectory, and successful return to profitability.- Empowered and elevated management teams, developing them into high performers.

Barcelona, Catalonia, Es

- Spearheaded the launch of 3 new products, leading the development, marketing, and go-to-market strategy. This resulted in a successful introduction and 200% revenue growth.- Increased average deal size by 100% through strategic initiatives, significantly boosting company profitability.- Led the implementation of strategic pricing models and upselling initiatives, achieving a 35% improvement in global profitability.

Barcelona, Catalonia, Es

- Inherited a struggling sales team and implemented a comprehensive turnaround strategy. This included building a robust lead generation process, establishing a well-defined sales pipeline, and setting clear KPIs. The results spoke for themselves: achieving market leadership within 2 years with a 25% market share increase. - Expanded the sales organisation to new international markets (US, LATAM, APAC), pioneering go-to-market strategies for 2 new products. This led to a more than 1000% increase in the client base. - Provided strong leadership, mentorship, and fostered a high-performance culture for a 40-person team. Under my guidance, the team secured the company's largest-ever (multi-million $ ARR) client deal.

NTRglobal (acquired by ASG Software Solutions), a leading provider of cloud-based SaaS solutions for remote IT support. Our mission is to bridge the gap between companies and their IT infrastructure needs, ensuring seamless connectivity and continued support.With a robust suite of cloud-based solutions, NTRglobal specializes in offering comprehensive IT management and support services that cater to a diverse range of industries. Our flagship products, including remote support, secure remote access and network monitoring solutions, are designed to enhance efficiency, reduce operational costs, and increase the overall security of IT systems.- Led the strategic direction and go-to-market model for a high-growth SaaS company serving 25,000+ customers across 60+ countries. This strategy resulted in a significant 100% revenue expansion. - Developed and managed strong relationships with the CEO and investors, ensuring alignment with strategic goals. - Boosted indirect sales by 400% in the first year by implementing a global Partner and OEM strategy. - Spearheaded the Account Management division, responsible for 80% of company revenue. Secured the first six-figure NTRglobal customer using MDM through a strategic technology alliance.

- Led a high-performing 100-person sales team of Sales Directors, Account Executives and Sales Representatives across EMEA, Japan, and China, generating $20 million in recurring revenue- Implemented a strategic growth plan that doubled new customer deal size within 24 months and significantly improved (-80%) Days Sales Outstanding (DSO). Additionally, drove a 300% increase in upsell into the existing customer base, maximising revenue potential.- Designed and led the strategy for the NTR China joint venture, achieving 100% year-over-year (YoY) growth and securing major strategic wins like Asus. This JV significantly contributed to the company's regional success.

- As CEO, spearheaded a remarkable turnaround in Central Europe (including DACH and Eastern Europe), achieving a 400% increase in recurring revenue. This outperformed the competitive DACH market, known as EMEA's toughest, and solidified Central Europe's leadership position within the company. - Built and led a high-performing team of 38 individuals, fostering a collaborative culture that fuelled exceptional regional growth (400% revenue increase) and boosted employee engagement. - Developed and implemented a customised strategic plan to unlock growth opportunities in Central Europe. This tailored approach, recognising regional market nuances, resulted in significant regional performance.

Founding the first foreign subsidiary of NTRglobal outside of Spain, one of the first SaaS ISVs in Germany

Technical Achievement Award from Maximzer Software for implementing a highly customized Browser based CRM system, early SaaS delivery approach.

Diplom, Economic And It

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