Michael Keys Email & Phone Number

Laguna Niguel, California, United States

Laguna Niguel, Ca

Lead company in procuring, processing and administering multi-million dollar live online auctions in the sports card & memorabilia marketOversee company budget/Full P&L responsibility Manage business development, marketing initiatives, PR and brand strategyHeavy client facing interaction with buyers and sellers of important sports cards and memorabiliaAdvise on multi-million dollar buying and selling decisions for key customersSelect and manage all company vendorsSecure multi-million dollar consignment acquisitionsBroker private sales of high end sports cards and memorabiliaManage digital strategy initiatives, including social media, web, public relations and design

Orange County, California Area

Work with CEO on all major company directivesFull P&L responsibilityManage international supply chainNegotiate costs and purchases with vendors and trading partnersDelegate all company initiatives to managers and directorsManaged and implemented new ERP software Trained and developed all staff on new ERPAssist in day to day operationsManage, support, and train entire staff Liaison between sales and operations Responsible for payroll management and 401(k) administrationOversee all HR duties including hiring, separations, discipline, safety training, etc.Acted as liaison between Pitney Bowes software developers and ERP developers to ensure smooth software integration

Orange County, California Area

Assisted CEO in all major company decisionsOversaw day to day operationsSupervised customer service departmentManaged all payroll processesAdministered company 401(k) planProvided support for all office staffImplemented and managed HR policies and procedures

Orange County, California Area

Assisted the COO with day to day operations, payroll, HR processes and office staff support.

New York, New York

Assisted the company president with the annual budgetResponsible for hiring, training, and supervising 100 seasonal staff members at nine locations throughout Manhattan and BrooklynProvided goals, support and directives to four general managersCreated and managed KPI for all locations and managersDeveloped a new training process for all new and returning seasonal employeesEvaluation and retention of employeesPerformed routine evaluations of all staff and locationsCreated improvement plans for struggling managers and locationsTracked day-to-day revenue and payroll expenses to meet company goalsCommunicated and supported introduction of marketing materials and promotions to the fieldTrouble-shot and provided general maintenance for POS software

New York, New York

New York, New York

Oversaw day-to-day sales operationsCoached employees on their daily tasks and assisted in the development of their career goalsSupervised daily shifts and managed all monetary assetsProvided excellent customer service to ensure the best possible dining experienceCreated and organized new system to reduce product loss and spoilage

Assisted the Artist Coordinator in promoting the label's clients and publicizing the label.Created on-line profiles for various artists in several genresResearched and renegotiated vendors products and services to maximize the profitability of the labelProduced “how to” playbook to be used by future internsGrew the label's clientele by promoting the label's mission to potential clients

Bachelor Of Arts Degree, Communications; Public Relations

I am also a Sociology Minor

General Education, Communications