Michael Keywan Email & Phone Number

Ocean Isle Beach, Nc, Us

Saint Louis, Mo

Today's Digital Disruption requires a broad range of IT expertise. As organizations redefine IT infrastructure and enable technology to deliver agility to the business, they are continuously faced with the impact of digital transformations and transition. The software defined anything (SDx) and Digital transformation redefines IT infrastructure and enables the technology in new and exciting ways. SDx and Digital transformation enables the technology and operation teams to become more service oriented and focus on delivering business value rather than dwelling on legacy systems, procurement processes and siloed infrastructure operations.The complexity of large organizations, and the interconnected nature of its technologies, mean that the successful operation of technology to generate business value is the outcome of a huge number of decisions, large and small, that occur throughout the technology lifecycle. At WWT we bring In-house professionals and OEM resources to provide valuable guidance. But you can take best practices to the next level—and ensure your IT policies and decision-making processes align with business goals—with Consulting Services from WWT.WWT's experts work across a broad range of technology to meet strategic goals, align assets and increase your return on investments, from start to finish. We can optimize everything from supply chain and planning to big data and security.Delivering services to the business with agility and efficiency to ensure that the business can successfully execute on critical initiatives is the new paradigm for IT. To be successful IT requires a new approach to implementing processes, technologies, and skill sets that can consume data at Web scale. Equally important, the organizational culture must be re-energized, revitalized, and allowed to permeate across the entire enterprise.

Washington D.C. Metro Area

Direct infrastructure requirements of CSC’s public sector businesses including infrastructure design. Set strategic direction of ITSM Systems and direct the people, process and technology to successful outcomes. Manage the day-to-day planning and execution of the data center migration including procurement, installation, configuration of new equipment, procurement and configuration of associated software, and stand-up of new infrastructure services. Lead and oversee a large, geographically-distributed team covering Compute, Network, and Security Systems/Operations for effective delivery on infrastructure requirements and enabling the CSC services/offerings model.Lead, strategize, and plan for the design and implementation of process improvement and excellence across all aspects of ITSM services, effectively utilizing a leverage resource model.Key Accomplishments:During 2015, as the Infrastructure Program Manager, I led one of the fastest divestitures of a $4.1B+ business. In four months, we built an IT organization where there was none, consolidated data centers, shifted computing workload using a Hybrid Cloud strategy, completely re-architected our Cyber Security stack, and moved the company to a software defined network. Drive decision-making of highly-complex technical requirements within a loosely-defined, ambiguous environment, across large scale programs.Implemented continuous improvement initiatives to maximize the user experience, increase revenue generation, increase operating income, increase service operations efficiency, and management of invoice data/detail to meet defined contractual and business financial models.Lead and mentor 56 direct reports and a combined FTE team of more than 130.

Hartford, Connecticut Area

Managed Service Solutions Global Management for Six Sigma and LEAN Six Sigma Process Improvement Initiatives. Projects implemented with notable improvements and costs reductions/revenue increases.Directed global/enterprise IT initiatives, business operational improvements and cost savings efforts for IT Service Management, IT Asset & Configuration Management, Invoice Management, and Business Integration (Cross Functional Operations) in support of the Managed Services Agreement/Solution for a $52B Global Private Sector Account. Key Accomplishments:Improved accuracy of Fixed Asset Financial Accounting, resulting in $5.5M in the first year savings.Integrated Helpdesk Call Center Business, resulting in $491K operating income savings in first year of implementation.Contract management and implementation resulted in $2.8M in operating income savings.Technology Refresh/CA TNG Client Management Infrastructure roll-out produced annual operating efficiencies and cost savings of $1.87M. Planned, designed and implemented a $267.6M asset base which included processes for Production Integration, Materials Management (Purchasing, Shipping/Receiving, Service Request Allocation), Inventory, Management, Customer Service Request, Customer Helpdesk, and Invoice Reporting.Managed a team of 15 direct reports and 31 matrix reports across North America, Europe, Australia, and Asia.

Master Of Business Administration (M.B.A.)

Bachelor’S Degree, Electrical And Electronics Engineering