Michael King Email & Phone Number

Manchester, England, United Kingdom

Daily responsibility and engagement with 28 key accounts within the automotive industry, providing analytics and tailored feedback based on their objectives. Deliver detailed training to many levels of the client's organisation with a clear vision of what is adding value to their role to know where a focus should be given to evidence tangible.

Manchester, United Kingdom

Complete end-to-end responsibility for a client support and invoicing team, handling customer queries and complaints.Duties included ensuring the team's direct training on products and systems, team training and development of 22 customer service representatives, ensuring business SLAs are met, and forecasting for teams' engagement and holiday.

Manchester, United Kingdom

Managing a team of 13 Business Administrators through the claimant’s process in the WCA (Work Capability Assessment) & ESA (Employment Support Allowance) process, being accountable for them processing claims in time with the targets set to me by the DWP.I had duties including managing the intake of work, prioritising the work to be completed, and ensuring.

Manchester, United Kingdom

My main duty was to ensure that the staff are correctly trained and engaged in the business’s plan, knowing what part they play in the bigger picture. They are to have the correct tools to successfully answer any question that can be asked of them by a customer or myself.I do this by a method of daily coaching and training, I dedicate at least 1 hour a day.

United Kingdom

My role as senior soldier within the Infantry, had many different responsibilities, I was personally in charge and depended upon by six other junior soldiers. I had to ensure that they were managed, including being fed, rested and directed accordingly, prioritising work and also ensuring that they kept on top of their own administration needs, these.