Michael King Email & Phone Number

As an operations management professional, I consistently deliver results by leveraging my expertise in production to enhance quality and efficiency. My fact-based decisions, client-centric strategies, and process improvements have led to significant business growth. I excel at simplifying complex scenarios for teams and leading operations effectively. My proven ability to bridge operational gaps, optimize labor and productivity, and drive improvements that align with business goals has resulted in sustainable growth in every department I've managed.  Proficient in manufacturing operations, consistently delivering exceptional results within strict deadlines, evidenced by maintaining a 95% on-time delivery rate.  My unwavering commitment to safety, attention to detail, and effective production management have led to a flawless safety record. Over the last 15 years, there have been no incidents, a testament to my responsible and diligent approach to operations management. One of my notable achievements is my ability to Convert strategic visions into operational realities and cost-saving measures. For instance, I successfully restructured operations, which involved operators on smaller machines managing their garment cleaning. This innovative approach eliminated the need for an additional vendor, resulting in annual savings of $40,000. I pride myself on fostering long-term relationships with customers and peers. This is evidenced by my impressive track record of retaining 90% of clientele over a 17-year managerial career, a testament to my strong interpersonal skills and commitment to customer satisfaction.  I am proactive in supporting business development. For instance, I spearheaded a targeted telemarketing and email campaign to engage new customers within the distribution segment of the wholesale business. This initiative significantly expanded our client base and enhanced revenue streams, demonstrating my ability to drive growth and contribute to the company's success.Connect with me to discuss how my expertise in operations management can drive your organization's success.(865) 603-4429 · mkingmat@gmail.com

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  Columbia State Community College

  Small Business Administration/Management