Hi, I'm Michael Kirby, the Director of Training at AngelTrack Software. AngelTrack provides a cloud-based platform for managing ambulance services, dispatch, and billing. As Director of Training, I am responsible for overseeing the training program for AngelTrack's customers and employees, ensuring they have the knowledge and skills necessary to use the platform effectively.Prior to joining AngelTrack, I worked in the home security business, where I managed the product testing team. In that role, I developed a streamlined system for testing products and training employees on the best processes. My experience in testing and training has helped me build effective training programs and ensure AngelTrack's customers and employees have the resources they need to be successful.My expertise in training and team building has proven invaluable to AngelTrack. I'm involved in developing training materials, delivering training sessions, and ensuring all users can use the platform efficiently. With a background in facilitating training programs for employees and developing team-building activities to improve productivity and morale, I bring a wealth of experience to my role.Through my experience, I've developed a deep understanding of the importance of effective training and team building. I recognize that training is critical to the success of any organization, and that it's important to provide employees with the tools and resources they need to excel. My approach to training is focused on creating a positive and engaging learning environment that encourages employees to develop new skills and take ownership of their learning.In conclusion, I'm a highly skilled and experienced professional with a proven track record in training and team building. My background in the home security business has provided me with a wealth of experience in product testing and employee training, which I've applied to my role as Director of Training at AngelTrack. My expertise in developing effective training programs and building strong teams has been instrumental in the success of AngelTrack and will continue to be a valuable asset to the company in the years to come.