Michael Kirkpatrick Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

Dealer and Store Support for all Canadian Tire and Party City stores, Internal Cross-functional Stakeholders, and Committees.

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Leveraging a strong knowledge of store operations, I will ensure that Canadian Tire’s In-Store System solutions meet current and future business requirements for the Corporation, and for our Network of Associate Dealers and their staff.My team provides functional support and advice to corporate and store stakeholders regarding in-store systems, including Canadian Tire’s proprietary store management system (Equity), Point-of-Sale technology, remote connectivity, and other critical operational systems. I am also involved in a 3-year project as a subject matter expert to replace our current Equity platform, with a new foundation known as "Frontier".I currently manage internal/external change requests for various technologies, and facilitate the required committee meetings and endorsements that move these changes forward. My team is the single point of contact for incoming requests, and I make educated recommendations to various groups based on costs, timeline and complexity.I am honoured to be part of a skilled team of individuals charged with leading the business design, build, and implementation of retail ready solutions for all of our stores throughout Canada. Ensuring all business requirements are met, and while working with cross-functional teams in an agile environment, I will help deliver high-quality solutions and initiatives to our enterprise.

Toronto, Ontario, Ca

Responsible for assisting stores with the implementation of corporate initiatives, the enforcement and ongoing development of customer standards via store audit measures, and general coaching and training of Best Practices related to Business Operations.Supported a number of stores in Ottawa and Eastern Ontario, in addition to occasional assistance to stores and dealers across CanadaCompleted numerous projects affecting store-wide operations including Pre/Post Deal Reporting (Flyer Merchandise Control), the 2012 Equity RoadShow (400+ stores attended in 15 Cities across Canada), and major changes to XD (Cross Dock) sku assortment for the Enterprise.Have served on a number of committees involving Canadian Tire's "Fast Find" initiative, system changes and process overhaul of CTC Deal Ordering System (B2B Management), Equity Ordering Refinement, as well enhancements to the Inventory Management and Reporting Systems for our retail stores.

Worked as a private consultant with a number of Canadian Tire Stores, providing inventory strategies, dealer network design and security, technology equipment sales, email and website management, and general store process refinement. Developed many analysis reporting options and cutting edge data extraction that is still the base of many utilized reports by CT stores today.Provided high-end IT solutions and configurations using trusted brands such as SonicWall, IBM, Hewlett Packard, Netgear, Cisco, Google, Network Solutions, and more...Wireless Bridge solutions for some stores with offsite warehouses within 5kms, allowing VLAN6 secure connectivity at the remote location for live inventory management and product locating (prior to CT's current Fast Find solutions).Performed 100% of inventory buying at 3 large CT stores simultaneously, including regular, promo, seasonal and placing, Line reviews, and WebShop/Auction Trailers. These stores had significant drops in Promo Out-of-Stock rates, increased trip assurance for customers, better margin, and improved turns with reduced inventory.Client list included but not limited to:CTAS 297, Ottawa OntarioCTAS 174, Ottawa OntarioCTAS 210, Ottawa OntarioCTAS 694, Kingston OntarioCTAS 195, Kingston OntarioCTAS 037, Gananoque OntarioCTAS 014, Brockville OntarioCTAS 007, Belleville, Ontario

Responsible for Inventory Management (ordering/purchasing for 100,000 sqft retail store), logistics, promotional and filling systems, including a 35,000 sqft offsite warehouse. Originally hired as the Promotions Team Manager, I developed many new systems for promotional merchandise handling, placement, and workflow that are now best practices within CT.Also responsible for IT infrastructure and maintenance for all retail operations and systems, including POS, Energy Management, and Information Systems. This site had over 140 independent devices spanning 3 buildings, all manageable remotely using VNC and other solutions.

Responsible for the design and maintenance of IT infrastructure, Communication Systems and software implementation. Managed company network and network security, VPN connectivity between International locations, and overall IT growth strategies.Managed multiple Nortel BCM400 telephone systems, Microsoft Exchange Servers, laptops/PC's as well as various NAS and router devices.

Kingston, Ontario, Ca

Originally a partner/founder in parent company, responsible for IT and Network Integration, Canadian & US Shipping Operations, and Information Management.Worked closely with UPS to develop an International Shipping model for various products, and implemented an automated call-centre solution, as well as the primary online inventory system. Extensive knowledge of the IBM platforms used and Meridian comm systems.

Toronto, Ontario, Ca

Various retail management positions including Automotive Manager, Sports/Seasonal Manager, Hardware Manager, & Store Manager.This was a great experience in a smaller CT store, where I gain valuable knowledge in almost every area of the business.