Michael Kiss Email and Phone Number

Lead of leads for a global team with a focus on helping our Shopify enterprise clients maximize the value they receive from their Shopify partnership. Through specializations in both pre and post sales consulting, the team has delivered site optimization projects, supported custom integration builds and more. By solving the pains of the largest e-commerce brands in the world the Solutions Architects and Technical Architects design, deliver and implement solutions that push the limits of the Shopify Platform, bring cutting edge solutions to market and ultimately make commerce better for everyone.

• Lead of the team responsible for providing technical guidance to our largest merchants• Coached team members to maximize their impact• Implemented effort tracking model to better forecast working effort• Mentored aspiring leaders in role

• Delivered world class technical service to Shopify's top grossing merchants• Drove the creation of new services suite• Optimized Shopify's service offering to reduce effort of delivery for other SDMs• Ran consultative sessions informing merchant of the latest Commerce trends and strategies

• Created Shopify Cannabis Technical Strategy• Migrate clients from post launch hyper-care into scalable support state• Ensure product roadmap creates successful regulated industries marketplace conditions• Act as the trusted technical advisor to any teams interfacing with a regulated industry• Interface with large clients to assess product marketplace health

• Spearheaded 3 provincial cannabis projects from RFP through design/build to launch• Created curated demos for prospective Shopify Plus merchants• Ran technical external, remote and in person solutioning sessions to leads• Designed business architecture for existing and prospective merchants• Guided integration path to various technology solutions• Drove internal product roadmap meetings to influence core Shopify feature releases

• Built, designed and tracked integration scopes and timelines, ensured visibility to the client and set project expectations of 100+ enterprise level businesses• Managed all aspects of new client launches to deliver a quality product on time and on budget• Used problem-solving abilities to create technical solutions for enterprise level requirements• Managed and monitored performance of cross-functional teams (Sales, Engineering, External Vendors)

• Design and develop web platforms for commercial use• Seek and interact with new and prospective clients• Manage all business financials and assets• Utilized technologies such as WordPress, Shopify and Bootstrap

• Developed and maintained custom Demand Side Platform advertising technologies• Developed and populated 100+ websites with content• Designed and implemented load testing procedures for ad technologies• Created versioning infrastructure for new technical projects

Relevant Projects:Supply Chain Management System Project, September 2009 – December 2009• Compared Kan Ban, Point Reorder and Periodic Review systems to optimize a simulated supply chain • Designed Excel simulations to determine most efficient supply chain system• Wrote a detailed report describing methods and results• Concluded with a defensible recommendation based on a cost benefit analysisElectrical Engineering Labs, January 2011 – April 2011• Built simple circuits to test theories learned in class• Able to solve voltages, current and power across electrical elements in analog circuitry• Used oscilloscopes, pic chips, multimeters Work Design and Facilities Plan Labs, January 2011 – April 2011• Analyzed real world issue and produced a feasible solution• Evaluated flow of inventory and workers in facilities and optimize and plan a facility layout according to traffic flow• Used the engineering design process throughout to find an optimal resultAlgorithms and Data Structures, September 2011 – December 2011• Upper and lower bound efficiency analysis• Coded various search algorithms and data structures such as selection sort and binary search treeInformation Systems Analysis and Design, January 2012 – April 2012• Designed and prototyped GPS system for public transit routes• Created and analyzed entity relationships for information systemsHuman Computer Interaction, September 2013 – December 2013• Designed and built frontend interface for touchscreen teachers desk• Demonstrated acquired knowledge of interface designFinal Design Project, April 2014 - April 2015• Earned Autodesk Canada Capstone Design Award• Designed and implementing 3D virtual reality home building software• Built Oculus rift compatible environment• Presented final project at design symposium

• Led winning hackathon team for Android Wear hackathon project• Developed Android client features• Refactored client code, improving client stability• Developed server/client integration tests to improve release testing• Directly collaborated with international team gathering requirements and resolving issues

• Automated API testing through the development of a new internal application• Developed several cross-platform EXO U applications using HTML5 and JavaScript• Applications include: calculator, air hockey, automated application tester and GPS tracker• Held afterhours software skill building sessions with the new QA team• Performed QA across all device platforms reporting and fixing issues

• Automated API testing through the development of a new internal application• Developed several cross-platform EXO U applications using HTML5 and JavaScript• Applications include: calculator, air hockey, automated application tester and GPS tracker• Held after-hours software skill building sessions with the new QA team• Performed QA across all device platforms reporting and fixing issues

• Chaired weekly client and executive status meetings• Implemented SAP ERP system through all project phases• Extensive testing completed on SAP Australian HR and Payroll Modules• Developed data validation VBA algorithms

• Designed and built applications test bed and test procedures• Drove agile scrum planning tool implementation• Devised bug tracking algorithm in VBA to display various performance metrics

• Designed and built Actigraphy device that uploads user information via Twitter• Built 3 Axis CNC mill for etching PCBs• Programmed Arduino projects in C/C++