Michael K. Email & Phone Number

Minneapolis, Mn, Us

Greater Minneapolis-St. Paul Area

Results-driven IT Leader adept at streamlining operations, scaling infrastructure, and technology strategy.Ready to lead, inspire, elevate.

I have been photographing the world for over 10 years now and I have loved every minute of it. I strive to always find the most unique angles and breath-taking shots. In 2005 I decided to open my online gallery to offer beautiful art for a reasonable price. I feel art should be hung up, discussed and enjoyed and not about profit and markups.

Greater Minneapolis-St. Paul Area

Managing the Technology Team:- Employees, Performance, Reviews, Mentoring, Career AdvancementManaging the Technology Dept:- Budgeting, Purchasing, Current & Long Term Planning, Licensing, Security, SupportImplemented:- Security, Managed Detection & Response (anomily, AI and human driven)- Support Desk Ticket Mgmt System- Patch Management System- Monitoring, Alerting and Logging- HA and DR- Project Management- Low Code/No Code Platform- Digitalization- Forms Systems- Mobile Device Management System- Remote Support Mgmt System- Implemented & Updated Exitisting Policies & Processes - Incident Policy & Process - Breach Policy & Process - DR, Backup & Outage Policy & Processes - InfoSec Controls, ITAM, Security, Risk Mgmt, Access & Network Mgmt, SLA Policies

Roseville

Minnetonka, Mn

Online Profile at https://www.michaelklement.com/Managing the technology team:- Employees, Performance, Reviews, Mentoring, Career AdvancementManaging the technology dept:- Budgeting, Purchasing, Licensing, SupportMigrated:- Migrated from Lotus Notes to Exchange- Migrated from Sametime to Skype- Migrated Whitenoise System- Migrated to new VPN client- Migrated to new printing system- Migrated Domain ControllersImplemented:- Microsoft Office 365 and Office suites- SharePoint build out from scratch- High available phone system- Building security system- Building camera security system- Online Form system- Online Support Portal- Online Ticket Portal- Online Knowledgebase- Conf Room Digital Signage- Disaster Recovery System- High Availability System- Paging System- Microsoft PowerBI- Sophos Security (Firewall, AV, Web Filtering, ATP and Intrusion, DOS, Flood and Portscan Protection)- Office 365 Protection (Spam, Malware, Link and Attachment Scanning and Filtering, Encryption, Data Loss Protection, Threat Intelligence, Cloud App Security)- Azure Cloud Infrastructure (VMs, VPN Tunnel, Cloud Storage, SQL Server, SQL DBs, Backups and High Availability)Supporting: Office 365, SharePoint, Exchange, Office Suite, Azure, Skype, Teams, VPN, Audio Bridges, Sophos Firewall, Phone System, Printers, Tape Backup Solution, Cloud Backup Solution, Building Security System, Camera Security System, Antivirus and Security, Netapp Storage Solutions, Cloud Storage Solutions, Online Form Solutions, Support Portal, Ticket System, VMware Cluster and VMs, Shared Drives, Licensing, Purchasing, Security, GreatPlains (GP 2015), Microsoft SQL, Salesforce, Quickbase, QuoteWerks, Concur, Microsoft Stream, PowerBI, MyAnalytics, Microsoft Flow, Microsoft PowerApps, Windows Defender ATP, Azure ATP, Office 365 ATP, Security Policies, Security Alert System

Minnetonka, Mn

- Support all technology for over 400 internal and remote employees.- Support Corporate Network, Active Directory, Exchange, VMware & MS Server OS and over 200 servers in our Corporate & Production environments.- Support all laptops, desktops, printers and all software (e.g., Windows, Office, Outlook, etc.)- Led building and implementing of SharePoint 2010 for the organization within one month and currently leading testing and build out of SharePoint 2013 Enterprise.- Handle all design, security & manage PeopleNet’s SharePoint farm as their SharePoint Admin.- Identified the business need, gained support and led implementation of Support Knowledge Base, SharePoint, McAfee EPO Server, Windows 7, on and off boarding processes and new employee technology training.- Collaborated in managing multiple projects including designing, implementing and deployment of A/D, Exchange 2007, VPN, VOIP, Windows 7 and Email Security. - Interpret and analyze business needs and create documentation on those requirements including process documents, user manuals and other documentation.- Build and manage relationships with vendors as the technology procurement specialist (over 3 million dollars per year).

Wedding Photography

- Supervised and managed over 25 Technical Support Analysts.- Developed materials and facilitated training to over 200 new Technical Support Analysts.- Handled critical and high impact issues as part of the Incident Management Team.- Worked and resolved incorrectly handled and second level issues as part of the SC Support Team.- Supported 100+ different IBM, proprietary and non-proprietary applications.

Mankato, Mn

- Repaired, updated and maintained multiple systems daily. - Facilitated in person and phone technology training with customers and support personal.- Setup, implemented and supported Windows Server and Novell network operating system.

New Ulm, Mn

- Built, repaired and maintained systems for the organization and customers.- Supported and maintained software and hardware of systems, printers, scanners, and peripherals.- Setup, implemented and supported Windows and Novell network operating system.