Michael Klussman Email & Phone Number

Kirkwood, Missouri, United States

Chesterfield, Missouri, United States

Chesterfield, Missouri, United States

Manchester, Missouri

• Provided customer service via phone, email and live chat feature.• Screened 200-500 customer orders weekly for discrepancies and fraud.• Processed customer requests for items to be returned, exchanged or repaired.• Assisted in picking, packing and shipping 200-500 customer orders weekly.• Assisted in Receiving and stocking product to be shipped to customers at a later date.

Valley Park, Missouri

• Formulated a new marketing strategy for the company which increased profits and grew the company by three employees.• Assisted in the creation of written content and graphic elements for social media, company blog and other digital mediums which had a cumulative audience of over 500 followers.• Assisted in the management and optimization of Google AdWords, which increased the company's online impressions by 2.2% and clicks by 1.2%.• Lead efforts to find new forms of advertising in the West County area.

St. Louis, Missouri

• Planned, organized and wrote pieces for The Soulard School's annual report which was sent to over 200 of the school's financial donors.• Interviewed alumni and donors for spotlight pieces in The Soulard School’s annual report.• Assisted in planning future benefit events.• Created graphic content for social media, advertising and marketing purposes.

Ellisville, Missouri

• Planned and executed weekly Children's Ministry events and worship services for 1,200 attendees.• Planned, created and implemented week long Vacation Bible School event which had over 800 children in attendance.• Coordinated volunteers for weekly events.• Collaborated in the creation of graphic content, written content and scenic elements for worship services.

Des Peres, Missouri

• Greeted customers and provided customer service. • Used point of sale terminal (POS) to process customer payment. • Opened and closed store• Unpacked and restocked products and supplies as needed. • Performed cash deposit at end of day and took cash deposit to bank.

Greater St. Louis

• Processed customer orders using point of sales terminal• Prepared and served drinks to customers• Cleaned customer and non-customer areas of the cafe• Assisted in the preparation of some food items• Stocked pre-made food and drink items

Bachelor Of Arts - Ba, Public Relations

Associate Of Arts - Aa, General Studies