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Accomplished, self-motivated, visionary, and adaptable IT director with 15+ years of experience helping companies to achieve their goals, especially in the legal field, by leading their IT departments’ operational and strategic planning, including fostering innovation and organizing the allocation of resources. Solid record of success in client relationship cultivation and interpersonal communication at all levels. Strategy- and data-driven professional known for organization, excellent judgment, and critical-thinking abilities. A true leader among leaders with a results-oriented personality; can innately influence others. Oversaw 6 employees and a $2MM budget.* Deep upper-management experience in managing the deployment and support of IT systems, as well as developing and implementing cost-effective technology solutions; have managed multiple successful IT projects and implementations, and adept at seeing the big picture.* Helped Wicker Smith O’Hara McCoy & Ford to attain higher scores on client initiated security audits; initially, firm needed to increase its security posture to deal with an increase in the threat landscape and an increasing number of security audits; implemented a multi-layered security infrastructure with corresponding policies and procedures, using the best-in-breed solutions and cloud-based services.* Increased the firm’s performance, capacity, reliability, and disaster recovery by migrating the firm from a physical environment to 90%+ virtual; migrated 10 offices from physical servers to a virtual infrastructure using clustered hosts and an iSCSI-attached SAN in each office that replicated data offsite in near real-time; completed migration project ahead of schedule—in under three months—and came in on budget.
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Chief EngineerWicker Smith Jan 2022 - PresentMiami, Florida, Us -
Director Of EnterpriseDedicated It Jun 2021 - Jan 2022Palm Beach Gardens, Florida, UsManage a team of Service Delivery Managers, Level 2 Techs, on-site tech, and NOC resources to support DedicatedIT's Enterprise clients. -
Sr. Service Delivery Manager - EnterpriseDedicated It Apr 2021 - Jun 2021Palm Beach Gardens, Florida, Us
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Manager, Service Delivery, EnterpriseDedicated It Oct 2020 - Apr 2021Palm Beach Gardens, Florida, Us
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Proactive ManagerDedicated It Feb 2020 - Oct 2020Palm Beach Gardens, Florida, Us
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Ciso & It DirectorWicker Smith Oct 2002 - Jan 2020Miami, Florida, UsImplemented multiple security technologies to provide a multi-layered approach, fulfilling the chief information security officer role; since taking over security, there have been no virus outbreaks, no cryptolocker attacks on internal systems, and no known internal breaches. Outsourced part of the IT staff to bring more value and depth of experience to the internal team while maintaining the same overall cost to the firm. Interface with all IT vendors and negotiated contracts. Work directly with the managing partners to provide technology solution for the firm. * Assume responsibility for all IT functions for 12 offices and 450+ employees and 100+ servers while maintaining a 98% positive Help Desk rating.* Support the firm while maintaining an IT staff ratio of over 100:1.* Outsourced part of the IT staff to bring more value and depth of experience to the internal team while maintaining the same overall cost to the firm.* Interface with all IT vendors and negotiated contracts.* Work directly with the Managing Partners to provide technology solution for the firm.* Successfully managed the migration of the firm from on-premises Exchange email to Office 365.* Outsourced part of the IT staff to bring more value and depth of experience to the internal team while maintaining the same overall cost to the firm
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Network AdministratorCity Of Miami Beach 2001 - 2001Miami Beach, Florida, UsNetwork AdministratorServed as lead Microsoft engineer, assuming responsibility for all Microsoft-related technologies. Functioned as lead security engineer, overseeing network security. * Enhanced the end user experience and decreased the number of support tickets related to operating system by running a 1300+ desktop rollout across the entire city, coming in on time and within budget.* Enabled the city to roll out its own Web server farm and to provide secure and reliable services to city residents while protecting data; implemented an infrastructure with dual clustered firewalls that gave the city multiple DMZs and provided secure high-speed access to email and Web servers in various secure zones. -
Sr. Systems EngineerIkon Technology Services 1998 - 2001UsDesigned and implemented highly available network infrastructures. Served as security engineer for Checkpoint implementations.* Functioned as project manager for multiple client projects.* Let project teams to deliver technology solutions to customers.* Performed network assessments for clients to offer them potential solutions to increase productivity, reliability, disaster recovery/business continuity, and offer enhanced services to their internal/external customers.* Helped client to meet its deadline to be Y2K compliant; organized a team of engineers to upgrade seven offices including 325 workstations and 28 servers to Windows NT in four months. -
It Manager/Hris MamagerProductivity Point International 1997 - 1998Us* Designed and built corporate headquarters network infrastructure.* Prevented the company from having to pay significant fines and penalties for not funding 401(k) accounts on time; initially, payroll process was not able to provide an accurate file to the 401(k) provider because the company had multiple company codes; wrote an application to aggregate the data.* Transitioned to HR to run HR IT for the company. -
Network EngineerIkon Technology Services 1996 - 1997Us* Served as break/fix response engineer.* Designed and implemented network infrastructures with zero issues.* Met the needs of multiple clients consistently.
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ConsultantC.D.I. Systems 1996 - 1996Jerusalem, IlDesigned highly available systems to run in manufacturing plants. Provided second-level NetWare support for Chrysler.* Prevented company from losing $10K per minute when a manufacturing plant server failed; designed and implemented a server-based solution where a server failure resulted in users only having to reboot their computers, while the plant continued to run; the company was able to sustain multiple server failures and to continue to produce cars and decrease losses due to hardware failures. * Outsourced to Chrysler in Detroit, MI, as Novell engineer. -
Network AdministratorFirst Data Merchant Services 1993 - 1996UsRan a network-based data center that processed credit card transactions.* Optimized data center process to upload ACH file to bank from 8+ hours to two hours.* Generated hundreds of thousands of dollars in savings for the company after taking over a data center that processed credit card transactions; the data center ran a process to upload an ACH file to the bank; this process took 8+ hours to complete, and if company missed a payment, it had to pay a penalty of 2% of a $10M payment; streamlined the process to run in two hours by moving from tape/disk to networking processes, upgrading equipment, and optimizing processes; data center did not miss any payments. -
Systems Analyst - Tours DeptRoyal Caribbean Cruises Ltd. 1990 - 1993Miami, Florida, Us* Provided help desk support for tour department.* Assisted in design process for new reservation system.* Helped with implementation of new airline reservation system on OS/2.
Michael Knost Skills
Michael Knost Education Details
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Miami Dade CollegeBusiness Admin
Frequently Asked Questions about Michael Knost
What company does Michael Knost work for?
Michael Knost works for Wicker Smith
What is Michael Knost's role at the current company?
Michael Knost's current role is Chief Engineer at Wicker Smith.
What is Michael Knost's email address?
Michael Knost's email address is mk****@****dit.com
What is Michael Knost's direct phone number?
Michael Knost's direct phone number is +130544*****
What schools did Michael Knost attend?
Michael Knost attended Miami Dade College.
What skills is Michael Knost known for?
Michael Knost has skills like Vmware, Disaster Recovery, Windows Server, Microsoft Exchange, Netapp, Management, Security, Servers, Networking, Hyper V, Checkpoint Security, Network Security.
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