Who is Michael Knott? Overview
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Quick answer
Michael Knott is listed as Business Analyst at EML, based in Greater Newcastle Area, Australia. AeroLeads shows a work email signal at starwoodhotels.com and a matched LinkedIn profile for Michael Knott.
Michael Knott previously worked as Team Leader at Eml and Claims Advisor/Emerging Leader at Eml (Employers Mutual Limited). Michael Knott holds Degree, Hospitality Management, B from Städt. Gewerbl. Bbz I Würzburg - Franz-Oberthür-Schule.
Company email context
Email format at EML
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{first}.{last}@starwoodhotels.com
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Profile bio
About Michael Knott
Manager with 10+ years’ experience in customer service and leadership roles.Proven coaching and mentoring skills, able to instil and maintain high levels of quality and exceed departmental and company targets.
Listed skills include Hospitality Management, Hotels, Food And Beverage, Hospitality, and 22 others.
Current workplace
Michael Knott's current company
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16 roles
Michael Knott work experience
A career timeline built from the work history available for this profile.
Business Analyst
Current
Jul 2023 - Present
Team Leader
• Leading a team of 10 Claims Advisors and Specialists• Enable positive return to work outcomes on worker’s compensation claims • Employee development, pro-active performance management and coaching• Complaint management and handling escalations • Building client relationships with internal and external stakeholders
Dec 2022 - Jun 2023
Claims Advisor/Emerging Leader
• Emerging Leader, substituting Team Leaders in short and long term absence• Lead Subject Matter Expert for segment relevant knowledge database (Flight Deck) • Lead Subject Matter Expert & main representative for digital payment platform (MediPass)• First Emerging Leader to assist in cross-site training • Regularly involvement in special projects• Co-leading training cohorts • Expert in all areas of claims management
Jul 2020 - Nov 2022
Venue Manager
• Responsible for all aspects of administration and operation of the business• Practiced with KPIs, P & L, CapEx management• Checking and improving operational and administrative processes• Project management• Experienced with owner changes and rebranding• Responsible for purchasing, stock control, invoicing, data entry• Product sourcing, supplier negotiations, set up of contracts and agreements• Recruitment & onboarding, conducting payroll• Staff training & supervision, create development plans, conduct performance reviews• Ongoing assessment of legal requirements (signage, competency cards, )• Conducting risk assessments and internal safety audits• Setting up and improving policies & procedures, handbooks, manuals• Overseeing restaurant booking systems: Respak, Dimmi/TheFork, NowBookIt• Liaison and control of 3rd party booking provider’s platforms• Basic website programming
Nov 2018 - Jul 2020
Restaurant Manager
Jun 2017 - Oct 2018
Food And Beverage Manager
• Overseeing operations and management of up to 150 staff• Responsible for a budget of $20m
Jul 2016 - Jun 2017
Venues Manager
Nov 2015 - Jul 2016
Bar Manager
Mar 2011 - Nov 2015
Executive Management Trainee
Jul 2010 - Feb 2011
F & B Attendant
Nov 2009 - Jun 2010
Bar Manager
Oct 2007 - Oct 2009
Assistant Bar Manager
Apr 2005 - Sep 2007
Assistant Bar Manager
Apr 2004 - Mar 2005
Food & Beverage Duty Manager
Feb 2003 - Feb 2004
Hotel Management Trainee
Sep 2000 - Feb 2003
2 education records
Michael Knott education
Degree, Hospitality Management, B
Matriculation Examination, High School Degree, Major Subject English & Biology, B
High School 'Gymnasium' Marktbreit
FAQ
Frequently asked questions about Michael Knott
Quick answers generated from the profile data available on this page.
What company does Michael Knott work for?
Michael Knott works for EML.
What is Michael Knott's role at EML?
Michael Knott is listed as Business Analyst at EML.
What is Michael Knott's email address?
AeroLeads has found 1 work email signal at @starwoodhotels.com for Michael Knott at EML.
Where is Michael Knott based?
Michael Knott is based in Greater Newcastle Area, Australia while working with EML.
What companies has Michael Knott worked for?
Michael Knott has worked for Eml, Eml (Employers Mutual Limited), The Burwood Inn, Hilton Worldwide, and Starwood Hotels & Resorts Worldwide, Inc..
How can I contact Michael Knott?
You can use AeroLeads to view verified contact signals for Michael Knott at EML, including work email, phone, and LinkedIn data when available.
What schools did Michael Knott attend?
Michael Knott holds Degree, Hospitality Management, B from Städt. Gewerbl. Bbz I Würzburg - Franz-Oberthür-Schule.
What skills is Michael Knott known for?
Michael Knott is listed with skills including Hospitality Management, Hotels, Food And Beverage, Hospitality, Hotel Management, Hospitality Industry, Restaurant Management, and Micros.
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