Michael Knott work email
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Michael Knott personal email
Manager with 10+ years’ experience in customer service and leadership roles.Proven coaching and mentoring skills, able to instil and maintain high levels of quality and exceed departmental and company targets.
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Business AnalystEmlNewcastle, Nsw, Au -
Business AnalystEml Jul 2023 - PresentNewcastle, New South Wales, Australia -
Team LeaderEml Dec 2022 - Jun 2023Newcastle, New South Wales, Australia• Leading a team of 10 Claims Advisors and Specialists• Enable positive return to work outcomes on worker’s compensation claims • Employee development, pro-active performance management and coaching• Complaint management and handling escalations • Building client relationships with internal and external stakeholders -
Claims Advisor/Emerging LeaderEml (Employers Mutual Limited) Jul 2020 - Nov 2022Australia• Emerging Leader, substituting Team Leaders in short and long term absence• Lead Subject Matter Expert for segment relevant knowledge database (Flight Deck) • Lead Subject Matter Expert & main representative for digital payment platform (MediPass)• First Emerging Leader to assist in cross-site training • Regularly involvement in special projects• Co-leading training cohorts • Expert in all areas of claims management -
Venue ManagerThe Burwood Inn Nov 2018 - Jul 2020Newcastle, Australia• Responsible for all aspects of administration and operation of the business• Practiced with KPIs, P & L, CapEx management• Checking and improving operational and administrative processes• Project management• Experienced with owner changes and rebranding• Responsible for purchasing, stock control, invoicing, data entry• Product sourcing, supplier negotiations, set up of contracts and agreements• Recruitment & onboarding, conducting payroll• Staff training & supervision, create development plans, conduct performance reviews• Ongoing assessment of legal requirements (signage, competency cards, )• Conducting risk assessments and internal safety audits• Setting up and improving policies & procedures, handbooks, manuals• Overseeing restaurant booking systems: Respak, Dimmi/TheFork, NowBookIt• Liaison and control of 3rd party booking provider’s platforms• Basic website programming -
Restaurant ManagerThe Burwood Inn Jun 2017 - Oct 2018Newcastle, Australia -
Food And Beverage ManagerHilton Worldwide Jul 2016 - Jun 2017Sydney, Australia• Overseeing operations and management of up to 150 staff• Responsible for a budget of $20m -
Venues ManagerStarwood Hotels & Resorts Worldwide, Inc. Nov 2015 - Jul 2016Four Points By Sheraton Sydney -
Bar ManagerStarwood Hotels & Resorts Worldwide, Inc. Mar 2011 - Nov 2015The Westin Sydney -
Executive Management TraineeStarwood Hotels & Resorts Worldwide, Inc. Jul 2010 - Feb 2011The Westin Sydney -
F & B AttendantStarwood Hotels & Resorts Worldwide, Inc. Nov 2009 - Jun 2010The Westin Sydney & Sheraton On The Park -
Bar ManagerStarwood Hotels & Resorts Worldwide, Inc. Oct 2007 - Oct 2009Le Meridien Cologne -
Assistant Bar ManagerStarwood Hotels & Resorts Worldwide, Inc. Apr 2005 - Sep 2007Le Meridien Cologne -
Assistant Bar ManagerPhantasialand Schmidt-Löffelhardt Gmbh & Co. Kg Apr 2004 - Mar 2005Hotel Phantasia Bruehl -
Food & Beverage Duty ManagerMaritim Hotelgesellschaft Mbh Feb 2003 - Feb 2004Würzburg Area, Germany -
Hotel Management TraineeMaritim Hotelgesellschaft Mbh Sep 2000 - Feb 2003Würzburg Area, Germany
Michael Knott Skills
Michael Knott Education Details
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High School 'Gymnasium' MarktbreitB
Frequently Asked Questions about Michael Knott
What company does Michael Knott work for?
Michael Knott works for Eml
What is Michael Knott's role at the current company?
Michael Knott's current role is Business Analyst.
What is Michael Knott's email address?
Michael Knott's email address is mi****@****els.com
What schools did Michael Knott attend?
Michael Knott attended Städt. Gewerbl. Bbz I Würzburg - Franz-Oberthür-Schule, High School 'gymnasium' Marktbreit.
What are some of Michael Knott's interests?
Michael Knott has interest in Human Rights, Politics, Economic Empowerment.
What skills is Michael Knott known for?
Michael Knott has skills like Hospitality Management, Hotels, Food And Beverage, Hospitality, Hotel Management, Hospitality Industry, Restaurant Management, Micros, Training, Management, Menu Development, Banquets.
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Michael Knott
Australia
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