Michael Kosakowski Email & Phone Number

California, United States

I see the good in others and draw it out of them. ══ REASSURANCE ══ I enjoy building teams and leading people to a high level of success. I was asked by Perry Falk to take over the Ford store as the Executive General Manager. The location had poor morale and was losing over $1M annually. Within eighteen months, I stabilized employees and morale. The store is currently profitable at over $1M for 2021. With a plethora of industry expertise, I excel at fixing broken operations, employee morale, process improvement, and profitability. Employees are my number one priority. When every employee feels their importance, they will treat the customers accordingly—and when you have the place everyone wants to work and do business with, you will have a very profitable Dealership. I let all know to make a decision daily on the job function, and you will not be reprimanded for the decision as long as it's legal, ethical, and moral. I follow the THINK acronym and ask my teams to do the same: Is it True? Is it Helpful? Is it Inspirational? Is it Necessary? Is it Kind? My greatest enjoyment comes from bringing people up and helping them to exceed their expectations. It is possible to accomplish great things and rise from entry-level to executive level. I have been part of quite a few success stories. Perry Ford San Luis Obispo is committed to exceptional customer service and creating lifelong connections with drivers in the local area. www.perryfordofsanluis.com/ ══ SPECIALTIES ══ Sales | Customer Satisfaction | Process Improvement | Cross-functional Team Leadership | Project Management | Quality Assurance | Business Analysis | Reliability | Program Management | Continuous Improvement | Change Management | Business Process Improvement | Analysis | Process Engineering | Management | General Manager | Operations | Executive | Customer Relationship Management (CRM) | Logistics | Receivables | Payables | Warranty Funding | Rebates | Manufacturer Programs

My work culture is all-inclusive. ══ SYNERGY ══ I was asked by Honda regional to consider buying Gold Coast Acura in 2015 because of my performance with Mossy Honda and purchased the store in May of 2015 and became responsible for the overall dealership operations. With my encouragement, we won the Precision Team winner three years in a row, the highest honor of the Acura Awards. Today, Gold Coast Acura is top-tier in ESI, CSI, and RSE. I managed all aspects of the dealership’s staff and day-to-day operations. I would monitor sales, parts, and service of the dealership to ensure profitability in all departments. I maintained and increased our market penetration and improved stock turnover, increased sales, ensure customer satisfaction, and elevated professional standards while reporting to the manufacturer and the head office according to targets and standards set out. My best measurement tools are the DOC report, CRM report, and financial statements. You will never be a competent general manager operating at the highest level if you cannot pull, read and interpret these documents. Our Acura dealership near Santa Barbara, CA is here to help you before, during and after the sale, so don't hesitate to secure the luxury performance vehicle that you deserve. We look forward to customizing a vehicle experience that caters to your needs, so don't hesitate to contact us today! www.goldcoastacura.com/ ══ SPECIALTIES ══ Sales | Customer Satisfaction | Process Improvement | Cross-functional Team Leadership | Project Management | Quality Assurance | Business Analysis | Reliability | Program Management | Continuous Improvement | Change Management | Business Process Improvement | Analysis | Process Engineering | Management | General Manager | Operations | Executive | Customer Relationship Management (CRM) | Logistics | Receivables | Payables | Warranty Funding | Rebates | Manufacturer Programs

San Diego, California, United States

Transformed the lowest-performing Volkswagen franchise in San Diego to the number two volume VW dealership in ten months by building a culture of empowered employees.Directed fundamental aspects of Mossy’s 2010 acquisition of Classic VW. Strategically hired and developed a team. Oversaw and worked with department managers to improve operations, performance, and profitability. Led training and supervision of all dealership employees.