Michael Koszalka Email & Phone Number

Santa Rosa, California, Us

Oversee SCP’s operations, including Power Procurement, Customer Services, PR and Marketing, Programs, and General Administration. Oversee financial management in CFO/Controller role. Also manage relationships with SCP’s contractors, banks and financial partners, energy suppliers and key staff at PG&E, the CPUC and various regulatory agencies.Since joining SCP in 2019 as the first Chief Operating Officer, have led the staff and operations to new heights, including guiding the effort resulting in SCP earning an ‘A’ issuer credit rating from S&P Global Ratings, achieving the Agency’s ten-year reserve targets months ahead of projections, overseeing construction and the opening of the Advanced Energy Center, purchasing and renovating the award-winning corporate office, initiating market research which revealed 74% brand awareness from respondents, instituting a variety of retention efforts resulting in low employee turnover. As a result of his efforts, SCP was named “The Best Company to do Business With in Sonoma County” by readers of Northbay Biz magazine for the last 5 years in a row.

Reston, Virginia, Us

Vice President, ICF, Portland, OR, Aug 2010 to Dec 2018Led plan to significantly grow and expand Commercial Energy Division’s footprint Western U.S. Region. Built and mentored 80 professionals. Developed and nurtured teams focused on engineering, sales, operations, project management, customer and trade ally account management.• Grew region 10-fold from less than $2M to over $20M in annual revenues within 7 years by increasing services and clients and expanding business development function.• Expanded contract diversity from residential market focus to small, medium and large commercial, agricultural markets. Added demand response, beneficial electrification, water conservation and solar/electric storage, increasing revenues and profitability, developing staff skills, and reducing revenue risk with diverse portfolio of contracts.• Led remote team.Improved team’s ability to prospect, design new program, create winning proposals, and to starting up and manage work won, by training and coaching staff on business development skills, strategy development, persuasive writing, and presentations.• Attained sustained sales of $22M+ each of last several years and $34M in 2018 to utilities (investor owned and publics) and other program administrators (such as Energy Trust of Oregon, Southern California Regional Energy Network) by conducting business development activities, including prospecting/capture, proposal strategy, proposal writing and review/approval, budget development, oral interviews and contract negotiations.• Developed customer program solutions based on integrated distribution planning needs that utilized new innovative ways of calculating claimable savings and compensation models that tie implementer to energy saving results.

Senior Consultant and Treasurer, Paragon Consulting Services, Portland, OR 2005-2010Directed company financial management, contract and cash management, and payroll and benefits operations. Drove financial management improvements, managed engineering team and work expansion. Oversaw measurement and verification of energy efficiency and demand response programs for several clients and directed team of engineers. Included detailed measure savings field work, engineering calculations and reporting. Initiated study to value consulting firm for potential equity investments or company sale. • Generated proven defensible savings clients could claim with regulators, improving programs, and cost effectiveness.• Expanded measurement and evaluation engineering work to market potential studies for demand response - developed a demand response business case for NVEnergy and justified growth to 100MW DR resource and approved by regulator.• Built business case for automated meter reading project for PacifiCorp, providing value to utility used in business case for Automated Meter Reading (AMR).• Expanded service offerings of Paragon as a Certified GHG verification company under California’s Clear Air Resources Board GHG reduction regulations, expanding company revenues.• Company was sold using the valuation study as the basis for company value.

Portland, Oregon, Us

Director, Resource Planning, PacifiCorp (now a MidAmerican company), Portland, OR 2002-2005Investor owned electric utility providing service to six western states. Headquarters in Portland, OR. Led the integrated resource planning function to focus on distributed resources in addition to traditional supply options.• Initiated the development of distributed/renewable resource plans within PacifiCorp’s integrated resource planning (IRP) process over two IRP cycles (4 years). These plans were successful with the 5 regulatory bodies that had to acknowledge them.• Organized multi-departmental business team to plan and develop PacifiCorp’s distributed resources. This resulting in an expansion of distributed resources and allowing the demand response program to become part of non-spinning reserves.

Portland, Oregon, Us

• Guided the effort to improve retail utility customers satisfaction (residential and commercial/industrial). Improved commercial/industrial customer satisfaction from below industry average to well over the average in three years.• Orchestrated analysis to determine the drivers of customer satisfaction through an innovative ‘touch point” analysis. Developed plans to focus the various PacifiCorp operating departments on the identified drivers that would improve satisfaction. Resulted in improved residential customer satisfaction and invitation to speak at the JDPowers client conference.

Portland, Oregon, Us

Oakland, California, Us

Marketing Director, Pacific Gas & Electric, Merced, CA 1989-1993• Led commercial, industrial and agricultural account management team provided utility and energy efficiency services to large businesses• Led the geographic division’s energy efficiency program implementation services for all customer classesCustomer Services Manager, Pacific Gas & Electric, Richmond, CA 1987-1989• Led the customer services function for this large urban-based Division.• Managed union employees working the front counter with customers, billing, meter reading and collections• Led a team of account managers serving larger commercial and industrial customers.Various management positions, Pacific Gas & Electric, San Francisco and Oakland, CA 1979-1983• Experience includes developing and running DR pilot programs, designing utility energy efficiency programs, running a zero interest loan call center, implementing commercial and industrial DR in the field with customers.

Bachelor Of Science - Bs, Electrical Engineering

Master Of Business Administration - Mba, Marketing/Marketing Management, General