Michael Krahl Email & Phone Number

United States

Workday-VNDLY

Broomfield, Colorado, United States

In my role, I revolutionized QA process by developing and maintaining efficient manual and automated test cases for new feature releases. I contributed to streamlining operations by generating insightful reports and implementing new testing processes and documentation. I played an integral role in high-performing teams responsible for the comprehensive testing of newly architected products.Some key achievements in this role are: • Championed QA processes within Agile and Scrum frameworks, collaborating closely with a team of 8 developers and product managers.• Orchestrated testing strategies across 5 teams, ensuring QA activities were conducted at optimal stages to improve testing coverage.• Escalated concerns swiftly regarding project and process quality, ensuring rapid resolution of identified issues.• Forged strong relationships with team members, management, and clients, boosting efficiency and productivity.• Led root cause analysis and "bug bash" activities, identifying underlying causes of failures and errors.• Created detailed reports on diagnostic outcomes, release preparedness, regression testing cycles, and other negatively identified factors during testing.• Utilized Python/Pytest and Postman for backend API testing to ensure flawless functionality.

Broomfield, Colorado

Innovatively contributed to the QA process by developing and maintaining manual and automated test cases for new feature releases. Generated actionable reports to streamline operations. Was a key member of multiple high-performing teams responsible for testing of newly architected products.Key Contributions:• Assisted in the execution of QA processes within Agile and Scrum frameworks, fostering effective collaboration among team members.• Supported the creation of effective testing strategies across teams, contributing to improved testing coverage and software quality.• Actively involved in the identification and timely reporting of issues related to project and process quality.• Worked closely with team members and clients to cultivate positive working relationships and enhance overall workflow efficiency.• Participated in root cause analysis activities, aiding in the identification and troubleshooting of underlying causes of software errors.• Assisted in creating comprehensive reports on diagnostic outcomes, release preparedness, and regression testing cycles, contributing to the improvement of testing processes.

Arvada, Co

Lucky Eight Billiards Apparel is a company that sells pool and billiards related clothing and accessories. We currently provide t-shirts, polo shirts, hats, beanies, hoodies, and hand towels. We are working on expanding our current line of apparel. We have worked extensively with the local juniors pool leagues to help kids get to national tournaments.See us at: www.luckyeightbilliards.com

Broomfield, Colorado

Worked to provide quality assurance for the ZFS Storage Solution. I ran automated and manual test cases, assisted in test planning and creation, and I was also the SME for everything related to Windows OS testing and Mac OSX testing with our storage products. I also assisted in doing hardware work (changing memory DIMMs, HBA's, NIC's) when it is required for testing. I am comfortable with Linux systems, with limited experience with Solaris. Much of my work was on Windows and OSX operating systems, but recently, I have branched out so I can increase my knowledge base. I have also done some Powershell automation work to assist me in my testing efforts. This has allowed me to collect more data from our clients in a more streamlined way.• Writing, updating, and executing test cases against the ZFS Storage Appliance storage solution. Primary focus on regression type testing with several different client types and operating systems.• Initiate hardware changes, upgrades of network devices, wiring, HBA’s, software installation and setups, server operating system installs, and also maintained specific wiki pages pertaining to the areas in which are currently being tested. • Was named the Subject Matter Expert in Windows and OS X systems. Took the lead on creating wiki content specific to the installation, setup, and maintenance of these systems for other test engineers to utilize in their testing efforts.• Worked closely with test leads and management in the construction of test plans, specific testing scenarios, and also looked for gaps in our current testing coverage so that the product would be that much better for our customers.• Proficient in Windows, OS X, and Linux environments as they pertain to testing and storage.

Boulder, Co

Continued work done by LSI after NetApp purchased the LSI Storage Group. • Worked closely with the Lab Administrator and also assumed that role to assist in the adding of new hardware, upgrading of network devices, KVM wiring and setup, server operating system installs, and any other general lab maintenance that was needed. • Wrote test cases to cover specific scenarios that weren't already covered in the current test plan.• Assisted in the creation of test plans by working with the test architects and developers, to assure proper test coverage and quality control.I worked with the product test team, doing QA analysis on storage array products, reported defects, and then re-tested to verify the fixes. I was exposed to the Agile methodology and adapted to it well. I assisted in creating the specific user stories and related tests needed to get the job done right. I also worked with the lab administrator with setting up new servers, maintaining the KVM system, and upgrading of the network devices. I acquired strong interpersonal skills along with many other technical skills that have helped me excel in my position. I am now able to think quickly in emergency situations and in those requiring quick assessment of many factors in order to make appropriate decisions. Dealing with the diverse concerns of coworkers, customers, and management, I have become adept at operating with the proper mix of authority, diplomacy, and tact.

Boulder, Co

Provided QA testing assistance for SAN systems and large storage array setups. Did manual and automated testing, and I am familiar with acceptance and regression types of testing cycles. Performed tests on hardware and software platforms specific to the data storage industry. Setup multiple server racks including but not limited to server installation, wiring, cabling of various storage array equipment, network connections, Hyper-V, operating system installations, and other various hardware such as SAN systems, routers, switches, hardware controllers, cooling devices, and power connections. Familiar with several protocols..ie iSCSI, Fibre, SAS..ectCreated detailed reports on bugs found in software and hardware platforms and verified the fixes to ensure quality.

Boulder, Co

Provide IT support for business clients either over phone or by accessing their systems remotely. Instructed clients on how to fix issues in Microsoft Office products and assisted with password resets and creations. Acquired phone support skills.

Broomfield, Co

I ran high-end printers and assisted in producing quality products for our customersProduced booklets, manuals, business cards and office materialsWorked with clients 1-on-1 to help create custom productsAssisted with the shipping of our products to different parts of the country