Michael Krawczyk Email and Phone Number
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Epic Certification in Referrals 2015Epic Certification in Cadence Spring 2008Epic Certification in Prelude Summer 2009Epic Certification in Grand Central (ADT) Summer 2009Epic Proficiency in Community Connect (48 Hour Install) Summer 2009Bachelor of Science in Computer Information Systems5+ Years of EPIC Team Lead and Project Management Experience10+ Years of EPIC Build of Prelude, Cadence, Grand Central (ADT) and Referrals11+ Years of EPIC Support and Go Live Experience18+ Years of Healthcare Experience20+ Years of Project Management 25+ Years of Implementation, Build, Optimization and Support ExperienceA Business Professional for over 30 years with a bachelor’s degree in Computer Information Systems. My background includes very extensive Support, Implementation, Management and Leadership experience. Through the years, I have developed strong problem-solving that intermix with a health ability to communicate with people at all levels.Included in my Professional career, I have 20 years in the Healthcare Industry. The last 12 have solely been focused with Epic Build, Optimizations, and Community Connect installs.I’ve been Epic certified since 2008 and involved with over 21 different Epic Implementation projects. My projects include three different Full Life Cycle Enterprise installs and hundreds of Community Connect builds.As a result of my experience, I have the ability to communicate with Client Management and End Users as a Subject Matter Expert to identify how the Epic Workflows interact between all modules.
Oxford Global Resources
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Specialty Workflow Build ExperienceWork Skills Jan 1987 - PresentAllergy and Immunology, Anticoagulation, Behavioral Health, Breast Imaging, Cardiac Rehabilitation, Cardiovascular Services, Central Scheduling, Central Referrals and Authorizations, Dermatology, Diabetes and Nutrition, Diagnostic Radiology, Ears Nose and Throat, Emergency Department, Endocrinology, Family Medicine, Gamma Knife, Gastroenterology, General Surgery, Geriatric Medicine, Hematology and Oncology, Hyperbaric Medicine, Infusion Therapy, Internal Medicine, Labor and Delivery, Musculoskeletal, Nephrology, Neurology, Neuroradiology, Nuclear Medicine, Obstetrics and Gynecology, Occupational Health, Occupational Therapy, Oncology, Ophthalmology, Orthopedics, Pain Medicine, Palliative Care, Pediatrics, Physical Therapy, Pulmonary Care, Pulmonary Rehabilitation, Radiation Oncology, Rheumatology, Sleep Therapy, Sports Medicine, Urgent Care, Urology, Wound Care
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Summary Of QualificationsWork Skills Jan 1987 - Present• Diverse background in project management and IT systems• In-depth knowledge of implementation methodology and the project management life cycle• Extensive knowledge of healthcare workflows • Excellence leadership skills with superb decision-making and delegation skills• Ability to multi-task in a progressive fast-paced environment• Solid written and oral communication skills• Familiarity with Epic utilities, reports and testing processes• Superior troubleshooting and issue resolution skills• Patient and creative while mentoring, training and supporting others• Proficient with office productivity software: Word, Excel, PowerPoint, Outlook, Visio and MS Project
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Senior Epic Healthcare ConsultantOxford Global Resources Mar 2021 - PresentBeverly, Massachusetts, UsTriHealth - Cincinnati, OhioEpic Access Support Analyst• Lead for Cadence Security. • Lead for Facility Structure project to reconfigure Centers. • Build and Maintenance of Decision Trees and related components.• Research and Build for the Organizational move to a Centralized Scheduling model.• Assist access staff with daily support.• Review and configure Upgrade Nova Notes. -
Senior Epic Healthcare ConsultantGlobal Healthcare It, Inc. Jan 2021 - Mar 2021Costa Mesa, Ca, UsHospital for Sick Kids – Toronto, CanadaEpic Access Support Analyst• Assist and train Grand Central/Prelude support staff.• Optimize and configure Transfer Center, EVS and Transport.• Review and configure Upgrade Nova Notes.• Review and Assist support staff with investigating and resolving current and back log of Service Now tickets. -
Senior Epic Healthcare ConsultantDevcool Inc Nov 2018 - Dec 2020Pleasanton, Ca, UsCity of Hope - Duarte, California• Access Project Manager including the Rover Transport and Patient Estimates and Price Transparency implementation projects.• Full life cycle Build for newly acquired Cancer Treatment Clinics by the City of Hope in the Los Angeles area.• Newer Epic Functionality Build including Rover, Patient Estimates, Transfer Center, Decision Trees and Virtual Visits.• Solely responsible for the Facility Structure Build and Access Lead for Prelude, Cadence, Grand Central and Referral build• Provide go-live support and post live support prior to the transition to the Epic Support Team. -
Epic Access Advisor And Subject Matter ExpertOmt Consultants, Llc Oct 2018 - Nov 2018Atlanta, Ga, UsParkview Health – Fort Wayne, IndianaEpic Advisor and Subject Matter Expert 10/2018 – Present• Conducting interviews and deep dives into the different Specialty for the purpose of making recommendations to optimize processes and utilizing advanced Epic features to increase productivity and create a better patient experience. -
Senior Epic Healthcare ConsultantLeidos Sep 2017 - Sep 2018Reston, Virginia, Us -
Senior Epic Healthcare Consultant (Leidos Healthcare)Reid Health Sep 2017 - May 2018Richmond, Indiana, UsReid Health – Richmond, Indiana 09/2017 – 05/2018Epic Subject Matter Expert / Management Liaison • Epic Community Connect Project where Reid Health, a 200 bed Hospital with over 50 Ambulatory Offices, is being hosted by Community Health• Worked as a Liaison between the Epic Project Management Team and the Hospital Administration to make sure all potential Risks or Issues are being addressed for all Service/Business Lines and Specialties• Worked with each Office Manager to help them understand what the build team was asking. This included training them on how Epic worked and Epic terms so that when there was an issue they knew how to relay them to the build team• Worked as a personal assistant to the Director of Central Scheduling during appointment conversion and Go Live process to ensure a smooth transition to Epic -
Epic Access Team LeadMidmichigan Health Feb 2016 - Aug 2017Midland, Michigan, UsHealthcare Analyst Senior / Epic Access Team Lead• New Epic Facility Install that included 6 Hospitals and over 200 Ambulatory Offices• Leadership Role that included build tracking and maintaining all Access build time lines• Build responsibilities in all areas of Grand Central, Cadence, Prelude and Referrals for all Specialties• Primary build owner of the Facility Structure, SER Provider Records, Appointment Conversion, Appointment Reminders (TeleVox), Batch Jobs, Blocks, EMP Records, Interface Messages, Labels, Letters, Modifiers, Questionnaires, Recall Lists, Referrals, Referral Triggers, Referral Auto Status, Provider Finder, Network Plans, Restrictions, Schedulable Orders, Scheduling, Templates, Security, SmartText, Visit Types, Work queues and Workflows -
Epic Patient Access Team Lead (Independant Consultant)Johns Hopkins Aramco Healthcare (Jhah) May 2015 - Feb 2016Dhahran, SaIndependent Contractor / Epic Access Team Lead• New Epic Facility Install that included 5 Hospitals and over 200 Ambulatory Offices• Leadership Role that included tracking and maintaining all Access build time lines• Build responsibilities in all areas of Grand Central, Cadence, Prelude and Referrals for all Specialties• Primary build owner of the Facility Structure, SER Provider Records, Appointment Conversion, Batch Jobs, Blocks, EMP Records, Interface Messages, Labels, Letters, Modifiers, Questionnaires, Recall Lists, Referrals, Referral Triggers, Referral Auto Status, Provider Finder, Network Plans, Restrictions, Schedulable Orders, Scheduling, Templates, Security, SmartText, Visit Types, Work queues and Workflows -
Epic Healthcare Consultant (Leidos Healthcare)Spectrum Health Sep 2014 - Jun 2015Grand Rapids, Mi, UsEpic Patient Access Build/Support Team – Cadence/Prelude• Existing Epic Client for 10 years who was on-boarding multiple New Ambulatory Offices• Build and Support role for Prelude, Cadence and Referrals for all Specialties• Primary Call Support for all Epic Patient Access Issues, which included reducing the number of Heat Ticket from over 400 down to single digits• Testing and Post-Live Support for the 2014 Epic Upgrade• Build, Support and Maintain: RTE, Payors, Plans, Mapping, Interface Messages, Referrals, Schedulable Orders, Work queues, SER, Visit Types, Modifiers, Blocks, Templates, Cadence Security, EMP records, SmartText, Templates, Letters, Labels, Batch Jobs and Automated Appointment Reminder (TeleVox)• Go-Live and Post-Live Support -
Senior Epic Healthcare ConsultantLeidos Health Feb 2014 - Jun 2015Reston, Virginia, Us -
Epic Healthcare Consultant (Leidos Healthcare)University Of Arkansas For Medical Sciences Feb 2014 - Jul 2014Little Rock, Ar, UsAccess Build Team – Cadence/Prelude/ADT• FTE Backfill 4 months before Go Live• Epic build and support role for Prelude, Cadence, and Grand Central for all Specialties• Supported all SER maintenance• Go-Live and Post-Live Support -
Senior Epic Healthcare ConsultantDivurgent Apr 2012 - Sep 2013Virginia Beach, Va, Us -
Assistant Epic Cadence Team Lead (Divurgent)Scott & White Healthcare Feb 2013 - Jul 2013Cadence Build Team – Assistant Team Lead• Managed the Cadence Build for 4 hospitals and 80 outpatient clinics• Developed and managed the project to manual convert appointments (140,000) and orders (30,000) from their legacy systems to Epic• Developed test plans to ensure the accuracy of the manual conversion• Managed the process to attach the schedulable orders to appointments• Managed the process to complete registration by the revenue cycle team using work queues including the referral information• Managed the process to build providers templates• Provided go-live and post live support
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Epic Workflow Analyst (Divurgent)The University Of Texas Southwestern Medical Center At Dallas Dec 2012 - Feb 2013Dallas, Texas, UsEpic Workflow Analyst Examined 65 current workflows as they relate to all Epic modules Created detailed workflow diagrams Created generic test scripts Set standards that will be utilized by all Epic teams going forward -
Epic Go Live Manager (Divurgent)Ochsner Health Systems Oct 2012 - Dec 2012New Orleans, Louisiana, UsGo-live Support Manager Completed a site survey to address the needs prior to go-live Managed and scheduled all Consultants (220) during a five week EPIC go-live for two separate hospital locations Was responsible for the onboarding and dismissal of all Consultants Maintained and confirmed all Consultants payroll hours Completed a lessons learned after the go-live to assist the client -
Assistant Epic Go Live Manager (Divurgent)Bon Secours Health System Aug 2012 - Sep 2012Marriottsville, Maryland, UsAssistant Go Live Support Manager Supervised and scheduled all Consultants (90) during a four week EPIC go-live for two separate hospital locations Maintained and confirmed all Consultants payroll hours Completed a lessons learned after the go-live to assist the client -
Epic Community Connect - Cadence / Prelude Builder (Divurgent)Community Healthcare System Apr 2012 - Jul 2012Munster, In, UsEpic Community Connect Team - Prelude and Cadence Builder Primary Prelude/Cadence Builder for non-affiliated outpatient facilities Primary support for all Prelude/Cadence Community Connect Tickets for all Specialties Completed rebuilding of 60 Community Connect clinics due to a change in revenue location Provided go-live support and post live support -
Epic Community Connect - Cadence / Prelude Builder (Maxit Consulting)Legacy Health Nov 2011 - Apr 2012Portland, Or, UsEpic Community Connect Team - Prelude and Cadence Builder Primary Prelude/Cadence Builder for non-affiliated outpatient facilities Built and supported 8 Community Connect Clinics in a 10 week build format taking one live every 2 weeks Primary support for all Prelude/Cadence Community Connect Tickets Provided go-live and post live support -
Epic Community Connect - Cadence / Prelude Builder (Dell Consulting)Catholic Health Partners May 2011 - Nov 2011Cincinnati, Ohio, UsEpic Community Connect Team - Prelude and Cadence Builder Primary Prelude/Cadence Builder for non-affiliated outpatient facilities Primary support for all Prelude/Cadence Community Connect Tickets for all Specialties Completed rebuilding of 60 Community Connect clinics due to a change in revenue location Provided go-live support and post live support -
Senior Epic Healthcare Consultant (Divurgent)Bon Secours Health System Oct 2010 - May 2011Marriottsville, Maryland, UsBon Secours Health SystemSt Francis Hospital - Richmond, VA Epic Go Live Support Specialist 03/2011 – 04/2011 Go-Live Subject Matter Expert Provided training for registration staff Provided one on one training and support for physicians and nursing staff Provided go-live support and post live supportBon Secours Health SystemSt Mary’s Hospital - Richmond, VA Epic Go Live Support Specialist 11/2010 – 01/2011 Go-Live Subject Matter Expert Provided training for registration staff Provided one on one training and support for physicians and nursing staff Provided go-live support and post live support -
Epic Community Connect - Cadence / Prelude Builder (Corbus, Llc)Kettering Health Network Feb 2011 - Mar 2011Kettering, Oh, UsEpic Community Connect Team - Prelude and Cadence Builder Prelude/Cadence Builder for a non-Affiliated Outpatient facility Built and supported a Community Connect Clinic Provided training for registration staff Provided go-live and post live support -
Senior Healthcare ConsultantHealthcare Informatics Associates, Inc. Feb 2008 - Oct 2010Lincoln, Nebraska, UsSenior Healthcare ConsultantHilo Medical Center – Hilo, HI Meditech NPR report writer 11/2009 – 10/2010 Worked remotely to create and maintain multiple Meditech NPR reportsEphraim McDowell Regional Medical Center – Danville, KY Assessment Supervisor 07/2009 – 10/2009 Completed a site survey off all equipment, software and personal with respect to the needs of the facility and gave recommendations on where improvements and changes were needed to benefit the organizationMultiCare Good Samaritan Hospital – Puyallup, WA Lead Financial and HR software Analyst 08/2007 – 07/2009 Primary support for all financial and human resource applications for Good Samaritan during their merger with MultiCare Project manager for the upgrade of Kronos Workforce Central Prepared Good Samaritan for transition from MEDITECH to EPIC Provided 24/7 critical on call support for all applications including MEDITECH -
Senior Healthcare Analyst/Applicaitons SupportPhns Aug 2006 - Feb 2008Dallas, Texas, UsMclaren Medical Center, Flint, Michigan Lead financial and HR analyst for all 7 McLaren Hospitals Maintained more than 30 different applications on multiple platforms covering GL, AP, BAR and payroll systems Provided 24/7 critical on call support -
Senior Technical Coordinator - Director Of ApplicationsBay County Sheriff Jul 1999 - Aug 2006Systems Administrator Director of computer operations for the Bay County Central Dispatch, Sheriff’s Office and Jail Facility System administrator over the AS400’s, Novel Network, NT Servers and all workstations Maintained budgets for computer operations Provided 24/7 critical on call support -
Project Manager/Implementation SpecialistKronos Inc. Aug 1997 - Jul 1999Lowell, Ma, UsProject Manager/Senior Applications Specialist Project manager for more than 24 Healthcare installs in Michigan Supported all AS400 Healthcare accounts in Michigan Application trainer for administration, super users and end users roles Provided 24/7 critical on call support -
Project Manager/Implementation SpecialistNew World Systems 1995 - 1997Plano, Texas, Us -
Analyst/ProgrammerEds/World Computer 1993 - 1995Us -
Freelance ConsultantVisual Services Vsi 1987 - 1995
Michael Krawczyk Skills
Michael Krawczyk Education Details
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Epic UniversityReferrals And Community Connect -
MeditechNpr -
Ferris State UniversityComputer Information Systems -
Bay Arenac Skill CenterData Processing
Frequently Asked Questions about Michael Krawczyk
What company does Michael Krawczyk work for?
Michael Krawczyk works for Oxford Global Resources
What is Michael Krawczyk's role at the current company?
Michael Krawczyk's current role is Epic Certified Cadence, Referrals, Grand Central and Prelude. Open to Worldwide Epic Consulting..
What is Michael Krawczyk's email address?
Michael Krawczyk's email address is kr****@****ail.com
What schools did Michael Krawczyk attend?
Michael Krawczyk attended Epic University, Meditech, Ferris State University, Bay Arenac Skill Center.
What skills is Michael Krawczyk known for?
Michael Krawczyk has skills like Epic Systems, Meditech, Epic Prelude, Ehr, Project Management, Windows Server, Kronos, Microsoft Office, Software Documentation, As400 Administration, Rpg, Query400.
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