I joined the company as soon as it was created. A pioneer in the creation of the IT department, my role has evolved over these 10 years, from team training, implementation of Agile mode, process mapping to product creation and software project management.Coordination of the creation of more than 10 systems,Collection and prioritization of customer needs,Member of the team implementing the rules of the Brazilian law on regulatory and data protection issues, which dates back to 2018,Data flow mapping, security implications, internal regulations,Implementation of the agile development process including training and recruitment of the squad,Advice on dependencies between customer needs and software developments,Consolidation and prioritization of the backlog,Creation of user stories, risk and quality management plan,Participation in Agile ceremonies,Integration, migration and delivery of systems,Creation of the project work plan,Creation of service portfolios, processes and governance structures, annual budgeting,Creation of indicators and reports.* Results:Development of the need, management of backlogs and definition of the functional specifications of an investment profile choice system, affecting more than 110,000 users across Brazil,Mapping more than 30 processes using BPMs,Assistance in the creation and training of the company's IT department,Animation of 6 software product design workshops,Planning and execution of more than 50 purchases of IT products and services, totaling more than C$7M,Design and implementation of the system responsible for managing meetings of the company's governing bodies,Management and implementation of the ERP Retirement Management System,Management and implementation of the Financial Management System.

Responsible for leading a team of 8 people in the development of a BI application for the benefit of the DELL company, in order to measure the level of customer satisfaction through the analysis of satisfaction data.Multicultural and international cross-functional team, sharing knowledge, experience and supporting the overall success of the team and key stakeholders.* Actions:Development of a BI system that measures customer satisfaction for the benefit of the DELL company,Monitoring of several customer indicators and design of reports for marketing managers and partners,Applications/projects supported as required (including QA testing),Development of a web application in .NET, for data collection and presentation of results (Frontend and Backend),Facilitating retrospectives to allow the team to identify problems and opportunities for improvement,Modeling and construction of key indicators (KPI's) and quality indicators (PQI's).Execution of quality activities, writing of rules and use cases in the development of the application and in the stages of ETL routines for integrations with other systems and database.* Results:Improved communication and collaboration between team members,Increase in the efficiency and quality of the team's work,Reduction of obstacles and obstacles that could delay the progress of the project,Increased motivation and commitment of team members,Delivery of a BI panel with the measurement of performance and quality indicators,Indication of areas for improvement of the customer's products.

Responsible for creating MVPs for potential clients, executing the ETL process, as well as creating BI dashboards.* Actions:Management of internal models to ensure compliance with client policies and requirements,Managing and advising multiple stakeholders, including enterprise project managers and other teams,Frequent meetings with several clients to gather requirements and quickly build an MVP to allow a presentation by the sales team,Carrying out ETL processes to extract relational data and load it into a multidimensional database,Modeling of multidimensional databases.* Results :Created over 20 BI business cases for potential business partners and managed the approval process,Development of a system in the application of BI with MicroStrategy to fight against fraud in government aid allocated to fishermen throughout Brazil. Thanks to this work, it was possible to generate savings of more than R$ 15 million for the country (amount close to C$ 4 million),Development of a system for the benefit of Human Resources at the Ministry of Defense, in order to be able to select the ideal candidate for specific missions.* Technical environment :Lean Startup, Star Schema, SQL Server, SQL Server Integration Services - SSIS, Microstrategy, Excel, Powerpoint.

I took care of the reception (advice) of the client and I helped him in his procedures either to take out insurance or to benefit from his complementary. There I learned to work as a team.