Michael Kroha Email & Phone Number

Irving, Texas, Us

*Direct responsibility for over 50 OEM accounts with annual bookings over $5.8 million.*Consistently exceeded bookings and sales targets of territory through management of existing customer relations, successful implementation of new projects and development of new customer accounts. *Indirect support for outside Sales Engineers with total annual bookings of $4.5 million as it related to the PacSeal Product line training, product pricing, technical specification, and failure resolution. *Personally developed and managed PacSeal business unit's (+$21M) price and quotation process. Process required seamless interaction across multiple departments (Operations, Supply Chain,Engineering, and Finance) and multiple Flowserve sites within the US & Mexico. *Worked directly with customer's Engineering and Purchasing teams to continually develop relationships, present Flowserve product portfolio, understand requirements/needs, investigate issues/pain points and solve problems, and provide training to technical staff as required.*Responsible for customer negotiations relating to pricing, contracts, terms & conditions, warranty resolution, and collection of receivables.*Assured timely submission of all weekly & monthly forecasting, red flag, and opportunity reports.

Irving, Texas, Us

*Responsible for managing PacSeal sales group with over $24 million in sales across the US. The teamconsisted of 3 Sales Engineers and 3 Customer Service Representatives.*Successfully grew the business from $16M in 2008 to $24M in 2014, which is the highest sales inPacSeal history.*Responsible for conducting monthly Demand Review meetings with my sales team, and presentingresults to upper management in the monthly S&OP meetings.*Held weekly line-of-sight meetings with employees to assist in road block resolution.*Directly responsible for Sales coverage of PacSeal's largest OEM account with annual sales over $4million. Increased the account from less than $1M in sales in 2008 to over $4 million in 2017.*Granted patent for ASP product line (US8714556B2). Prior product within the Heavy Duty DieselEngine market had less than $1 million in sales at less than 10% gross margin. Current sales of the ASPproduct line are over $5 million at 35% gross margin and have saved customers over $10 million inannual warranty costs.*Worked to develop and improve sales and marketing literature/tools, such as website improvement,product brochures, and success stories developed for publication in industry literature.

Irving, Texas, Us

*Direct responsibility for over $3 million in sales territory across the mid-west region of the UnitedStates.*Held accountable for Sales, Bookings, and Overall Shipment goals for established sales territory.*Established rolling forecasts for sales territory to be used in monthly Demand Review meetings.*Managed customer visits for product training, plant tours, and product field failure analysis.

Irving, Texas, Us

*Managed and coordinated efforts for product development of solids excluder bushing (SEB).*Coordinated weekly meetings with quality assurance, manufacturing, order engineering,purchasing/planning, and marketing.*Managed test program which included benchmark, prototype, research, and qualification testing.*Published technical documents for release of SEB form drawings, engineering and design standards,application guidelines, installation instructions, quality procedures, and product development researchreport.*Developed SEB product release technical presentation and utilized presentation to train engineering departments for all NA operations.*Managed SEB field trial application program. Tracked field trial applications and visited customer sitesto assist with installations and provide technical support.*Selected to manage and implement project to develop a robust engineering function within the Pac Seal Division.*Developed and implemented new staffing plan. Assisted in resume screening, interviewing, andselection of three new engineers for organization.*Developed organized body of engineering and design standards as well as a design report for existingproduct.

Irving, Texas, Us

*Conducted advanced design analysis calculations to support seal design efforts included the use of FEA, self-developed computer algorithms, and hand calculations.*Utilized project management software to schedule, manage, and track progress of projects.*Provided direction and support to designers and technicians while working on project efforts.*Prepared technical reports to document seal design analysis, product design development, and product testing.*Prepared seal failure analysis reports to document failed field applications. Provided technicaldocumentation of product condition on a component level, generated conclusions to failure modes, and provided recommendations.*Managed a new technology development project that was successfully applied to a seal face designdeveloped for shipboard fuel pump.*Managed and conducted a testing program for a seal design to be certified for applications at automotive industry body painting plants.*Developed and conducted a test program that addressed field failures due to torsional vibrations on water pumps for locomotive diesel engines.