Michael Krywiak Email & Phone Number

The key strengths that I possess for success in future positions include, but are not limited to, the following: •Ability to perform under stress when confronted with critical, emergency, unusual or dangerous situations or situations in which sustained attention is a make or break aspect of the job•Perform the maintenance and upkeep of appliances used in the movement of trains throughout the USRC. These include: switches, signals, track, relays, interlocker and cabling•Conduct maintenance tests in order to preserve safety and reliability•Completed the Basics of Supervising Course from the Infrastructure Health and Safety Association in October 2011•Diagnose and resolve trouble calls timely and accurately•Excellent people and problem solving skills and can easily provide optimum support to operations•Communicate in a professional, personable, and timely manner•Flexible in terms of work hours, ensuring the needs of my employer are met

Toronto, Canada Area

-Respond to trouble calls reported in the USRC-Complete required documentation including work reports and departmental log books-Work together to promote teamwork with fellow Signal Maintainers, Flagmen, Track Maintainers, and Contractors by communicating mutual concerns and providing appropriate relief -Perform other related duties and overtime as required-Encourage and perpetuate a culture of teamwork, safety and respect for every employee

Mississauga, Ontario, Canada

-Responsible for ensuring each project was completed on schedule in compliance with the contract terms, and the job cost estimate. Made certain that all work was completed safely to acceptable standards of quality and workmanship-Oversaw planning, scheduling, and organization to ensure that the projects were constructed in a timely and cost effective manner. Submitted end-of-day reports to demonstrate progress.-Monitored the overall progress of the project and took corrective action where necessary -Ensured company policies and project procedures were adhered to while providing leadership training and guidance to new team members

Burlington, Ontario, Canada

-Responded to service, product, technical, and customer-relation inquiries on matters such as features, specifications, and repairs of internet and voip-Interpreted technical difficulties on a variety of hardware and software platforms ensuring prompt and accurate assistance, and repair of computer systems-Recorded transactions and support calls transmitting details and ensuring follow-through -Entered the information into company’s dispatch system and record keeping system-Demonstrated strong verbal and written communication skills while interacting with customers and company personnel

Stoney Creek, Ontario, Canada

-Site Supervisor: Overseeing, troubleshooting and project management -Stone Masonry: Including prefabricated brickwork, concrete block, glass block, flagstone walls & decks, interlock decks, walkways and stairs.-Tile Setting: Installed porcelain, ceramic and glass mosaic designs -Concrete: Experienced in forming footings, pads, and walls. Poured exposed aggregate, stamped concrete, -finished concrete: Positioned reinforcing rods (rebar) and mesh.-Machine Operations: Dump truck, 28-foot Cube Van, Bobcat and Excavator. Experienced in grading, excavating, and rock placement.