Michael L. Email & Phone Number

Hanover, Pa, Us

York, Pennsylvania, United States

Estimate repairs for vehicle damage. Liaise with insurance companies to ensure vehicle repairs are being completed properly. Schedule and appraise vehicle repairs.

Hanover, Pennsylvania, United States

Estimate vehicle damage repair. Negotiate repair/replace operations with shops.

Hanover, Pennsylvania, United States

Contacting customers and setting up inspections to evaluate vehicle / residential / catastrophic damage.Communicating with customers regarding the status of their claims and explaining the claims process.Inspecting properties/vehicles to evaluate the extent of loss and/or determining if a claim was repairable or a total loss.Negotiating with customers on the amount of loss/settlement.Setting up / approving rentals.Setting up and monitoring repairs, andProcessing the related claim and repair paperwork.

Carroll County, Md

December 2005 - December 2007: Carroll County Detention CenterDaily Duties: Search inmates as they are moved about within the jail as well as before and after they leave the jail for other destinations. Supervise daily inmate activities. Maintain detailed and accurate report of daily inmate activities. June 2010 – May 2012: Carroll County Advocacy & Investigation CenterDaily Duties: Interview victims, witnesses and suspects pertaining to child abuse and sexual assault investigations. Write and execute search warrants. Maintain CelleBrite Mobile Forensics system.Conduct consensual monitored phone calls. Write detailed investigative reports.June 2013 – September 2016: Criminal Investigations Division Daily Duties: Investigate criminal cases forwarded to the investigations unit by the Patrol Division by utilizing multiple resources. Installed and repaired new CaseCracker interview recording system. Administrator of the CaseCracker interview recording system and 3SI Electronic Satellite Pursuit program for the agency. Write and execute search warrants. Assigned to joint White Collar Crimes Unit. Investigate all manner of major crimes occurring in Carroll County, to include frauds. January 2006 – March 2018: Patrol DivisionDaily Duties: Investigate crimes throughout Carroll County. Develop leads in investigations, interview suspects and witnesses. Respond to and maintain security at major crime scenes. Process crime scenes for evidence. Properly package evidence for further examination and use in court proceedings. Apprehend and arrest offenders.Corporal: September 2016 – March 2018: In addition to the duties of patrol deputy, I was also responsible for the daily assignment of duties, transmission of orders, and evaluation of field performance of deputies under my supervision. Responsible for the control of deputies under my supervision and their efficiency, discipline, appearance, and conduct.

A Btry 2/110 Fa, Westminster, Md

/2000 - 7/2007 - A Battery 2/110 FA, Westminster, MDRank at time of separation: Specialist / E4Attended Army Basic Training at Ft. Sill, OK as part of the Maryland Army National Guard. Routinely and safely handled high explosives. Maintained equipment by performing regular maintenance. Supervised lower ranking soldiers in daily activities10/2001 – 10/2002 – Force Protection Security AugmenteeAssigned to B Company 1/115 Inf, Gaithersburg, MD for active duty status as part of Operation Noble Eagle. Stationed at Letterkenny Army Depot in Chambersburg, PA. While stationed at depot, performed roving patrols, fence and building checks. Checked employee badges while performing other gate duties such as random vehicle searches and signing in visitors. Was assigned as ranking soldier on gate at secure access point of post. Responsible for training relief soldiers at the end of tour.Awards: Army Achievement Medal State of Maryland Commendation Medal Soldier of the Year, 2002, B Co 1/115 Infantry US Army Global War on Terrorism Service Medal Maryland State Active Duty MedalOctober 2005Worked as part of the relief efforts in Mississippi and Louisiana after Hurricane Katrina and Hurricane Rita in 2005. Performed curfew enforcement and checkpoint security. Provided security details for supply convoys. Was assigned as ranking soldier on checkpoints.Awards: 1/293rd Infantry Indiana National Guard Certificate of Achievement State of Mississippi Achievement Medal US Army Humanitarian Service Medal

Columbia, Maryland

7/2004 – 12/2005 – Loss Prevention AssociateMonitor closed circuit surveillance to detect and apprehend shoplifters/employee theft.Physically monitor shoplifters. Complete detailed reports on shoplifting cases. Testify in court as required. Train and educate employees in the use of physical anti-theft devices on merchandise. 9/2003 – 7/2004 – Management TraineeTraining program designed to ready associates for Assistant Store Management positions. Worked as department manager in both hard lines and soft lines. Assigned daily tasks to floor associates to maintain adequate stock levels. Maintained stockrooms in order to be able to quickly find merchandise. Dealt with customer complaints. Create merchandise displays.