Michael L. Clelland, Mba, Csm, Cpo work email
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Michael L. Clelland, Mba, Csm, Cpo personal email
Mike believes there’s nothing greater than finding opportunities for technology to improve our lives and businesses. So it’s no surprise that he works in an industry that rewards him for providing transformational system framework and architecture solutions.He has worked with multiple business units to complete projects. That meant working in close unison with stakeholders including project managers, data systems analysts, managers, directors, lead strategists, and system administrators. As a result, he has a unique ability to manage multi-disciplinary projects and to navigate complex IT challenges. A few accomplishments he is proud of include:⇨ Cost Savings: Reconciled a Fortune 500 customer account that yielded a savings of $32.9M by strategically allocating resources while leading a project team of 15 business stakeholders in a Lean Six Sigma process improvement project.⇨ Project Management: Improved key areas by prioritizing test scenarios with test cases that provided efficient coverage of requirements to tailor development accordingly, evaluating performance results and recommending major changes affecting short-term project growth and success resulting in the replacement of a legacy system.⇨ Efficiency Improvements: Reduced access wait times by 75% by spearheading the design and integration of an automated global process of granting authorized SAP security access to end-users.⇨ End-User Support: Boosted integration results by creating a comprehensive training curriculum for a global management information system and trained hundreds of end-users, resulting in a high level of user confidence.⇨ Global Reconciliation: Collaborated with executive management to blueprint business process improvements for outdated product reconciliation across all global divisions for a projected cost savings of $96.7M.Mike is focused on putting his passion and skills to good use. If you believe that he can help you, please get in touch or connect.
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Senior Financial Systems AnalystHighmark Health Apr 2022 - Jan 2024Rivesville, West Virginia, United States• Takes a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Creates and maintains deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, personalization to different clients, and user interface design.• Takes a lead role in supporting various aspects of requirements testing to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. • Assures compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.• Provides required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.• Communicates in an exemplary manner with team members, customers, partners, and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, and providing accurate and concise documentation.• Leads the delivery and execution of large scale, multi-year client enterprise transformation programs by: gathering required data through direct observation and/or inquiry and synthesizing data into meaningful observation, developing client specific requirements, standard operating procedures, functional roles & responsibilities, process flow and user guides.• Spearheads operational readiness, organizational change management, solution capability, packaging, estimating, planning, and delivery management.• Develops content for deliverable artifacts to deliver client value and meet contractual obligations that align to delivery timelines and budgets.• Mentors and provides guidance and education to lower-level employees. -
Business Systems AnalystTeksystems Dec 2020 - Apr 2022Fairmont, West Virginia, United States -
Project Engineering Manager/Certified Scrum Master/Certified Product OwnerLeidos Sep 2017 - Apr 2020Fairmont, WvAnalyzed production, marketing, human resources, and a variety of other business and technical problems to formulate and develop new and modified business and information processing systems. Recommended best business practices and developed SOPs to optimize use of business and application systems.• One-to-one and one-to-many collaboration with key partners, project managers, developers, and end-users to ensure application designs meet business requirements.• Assisted in the creation and decomposition of epics into features for continuous growth of the Product Backlog.• Facilitated Product Backlog refinement sessions with the product owner and scrum team members to ensure the product backlog contains the appropriate user stories, that they are prioritized, and that the user stories at the top of the product backlog are ready for the sprint.• Demonstrated experience in business development and sustainment and agile development methodology (Scrum/Kanban).• Support IT services delivered to users to enable the required business processes needed for the business to be successful. Enabling people to execute their responsibilities within their relevant business processes.• Understanding and ensuring that the overarching goals, scope, and product domain are understood by everyone on the scrum teams.• Coaching the team leads and development teams in self-organization, cross-functionality, and appropriate decomposition and prioritization of work.• Track and communicate scrum team velocity, sprint burndown, and other agile metrics using personally developed and generated ad-hoc reports.• Organize and facilitate project planning, daily scrum stand-up meetings, sprint reviews, sprint retrospectives, sprint planning, and other productive meetings as dictated.• Leading and coaching the business organization in its scrum adoption while acting as a servant-leader for the scrum team. -
Business Systems Specialist ConsultantLutherkane Industries Limited Jan 2017 - Sep 2017Fairmont, Wv
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Global Business Systems Specialist - Process & ControlMylan Oct 2014 - Jan 2017Morgantown, WvServed autonomously as Global Finance Lead for the improvement of business and information systems and development of lean business processes that were replicable and scalable across the global platform.• Chaired a project team of 15 business key partners in a Lean process improvement project to reconcile a Fortune 500 customer account that yielded a savings of $32.9 million.• Directed the development of test plans derived from business requirements and tested solutions for a management information system resulting in the replacement of a legacy system on time and on budget.• Created a comprehensive training curriculum for a global management information system and trained hundreds of end-users which resulted in a high level of user confidence and increased efficiency.• Spearheaded an automated global process of granting authorized SAP security access to end-users which reduced access wait times by 75% resulting in the global process implementation being on time and within budget guidelines.• Collaborated with executive management to blueprint business process improvements for outdated product reconciliation across all global divisions for a projected cost savings of $96.7 million.• Launched the creation of flow-chart test plans for a global production management information system Service Catalog for Finance and the Human Resources Management Center providing effective and efficient workflow, approval, and automation capabilities. -
Senior Business Systems AnalystMylan Mar 2012 - Oct 2014Morgantown, WvSupported North America Finance business users and partnered/consulted with functional leaders and the IT organization to solve problems and identify trends and opportunities.• Created end-user training for SAP Pricing/Billing/Invoice/Accounts Receivable/Credit Interfaces, and Business Objects/Business Intelligence (BO/BI). Department heads elected to incorporate this training as mandatory for all new hires.• Authored new and evaluated existing division-specific functional business requirements, business processes, and legacy system functionality which was presented to the appropriate department heads for review and implementation.• Developed and tested solutions for Finance business applications resulting in successfully replacing all legacy systems with SAP.
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Information Systems AnalystMylan Dec 2007 - Mar 2012Morgantown, WvSupported three divisions with over 100 end-users and more than 50 technical support personnel.• Served as a liaison between business stakeholders and technical support to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems.• Provided functional and technical support to hundreds of end-users across multiple departments which resulted in frequent positive feedback to upper management.• Directed the implementation of several software upgrades to production life sciences business information systems to adhere to corporate and governmental requirements.
Michael L. Clelland, Mba, Csm, Cpo Skills
Michael L. Clelland, Mba, Csm, Cpo Education Details
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Project Management -
Management Information Systems, General
Frequently Asked Questions about Michael L. Clelland, Mba, Csm, Cpo
What is Michael L. Clelland, Mba, Csm, Cpo's role at the current company?
Michael L. Clelland, Mba, Csm, Cpo's current role is Senior Financial Systems Analyst.
What is Michael L. Clelland, Mba, Csm, Cpo's email address?
Michael L. Clelland, Mba, Csm, Cpo's email address is mc****@****ems.com
What schools did Michael L. Clelland, Mba, Csm, Cpo attend?
Michael L. Clelland, Mba, Csm, Cpo attended Fairmont State University, Fairmont State University.
What are some of Michael L. Clelland, Mba, Csm, Cpo's interests?
Michael L. Clelland, Mba, Csm, Cpo has interest in Children, Economic Empowerment, Education, Science And Technology, Arts And Culture.
What skills is Michael L. Clelland, Mba, Csm, Cpo known for?
Michael L. Clelland, Mba, Csm, Cpo has skills like Validation, Software Documentation, Change Control, 21 Cfr Part 11, Pharmaceutical Industry, Sdlc, Business Analysis, Quality Assurance, Sharepoint, Sap R/3, Sap, Visio.
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