Recruited as the first CLO, I helped Ashley Furniture design and develop an agile and responsive Global Learning Organization capable of meeting the demands of digitalization as the architect of the company’s “One Learning Strategy, One Mission,” a vertically integrated, non-siloed Learning Organization. IMPACT DELIVERED: ★ Reduced organizational hierarchy and training costs★ Improved the candor of employee’s performance conversations with the implementation of Performance Management software★ Accelerated, data-driven executive strategy decision-making by mining business leader partnerships for employee performance insights★ Implemented an Onboarding program in response to the COVID-19 crisis within 30 days to transition the business to a touch-less/social distancing learning environmentLEADERSHIP FOCUS: • Implementing processes to begin opening access for all Manufacturing sites to Ashley’s Advanced Technology Maker Center, an in-house manufacturing skills university• Establishing measurable, repeatable, and scalable global Leader Learning Programs that encompass hands on training opportunities• Leading Enterprise Talent Development, building business unit relationships and partnerships to identify and provide the critical skills needed to support Ashley’s Future-Facing Business Strategy• Developing a growth-oriented, continuous improvement culture framework through holistic HR solutions and a revamped and standardized Enterprise Onboarding Program DEMONSTRATED EXPERTISE:Analytical Solutions ▪ Manufacturing and Distribution ▪ Career Path Planning ▪ Skills Training ▪ HiPo Program Development ▪ Continuous Improvement ▪ HR Solutions ▪ Enterprise Onboarding ▪ Business Strategy ▪ Enterprise Talent Development ▪ Partnership Development ▪ Business Influencer ▪ Learning Programs ▪ Manufacturing ▪ Distribution ▪ Learning Strategy ▪ Workforce Development ▪ Performance Management ▪ Lean Manufacturing ▪ Team Building ▪ Team Leadership ▪ Industry 4.0

Promoted 4 times over a 9 year tenure with Boeing, eventually rose to the position of Development Leader, an entrepreneurial role to lead the Learning Organizations team in meeting the organizational and business partner needs for accelerated growth while driving operational transformation through.IMPACT DELIVERED:★ Quickly and seamlessly stood up and scaled the learning organization team without service delivery disruption★ Reduced the 17K+ aging learning resource inventory by 30%, saving R350K YOY in development & delivery costs ★ Sped up productivity and tied learning to business needs across 8 critical roles★ Developed an adaptable, systematic, data-driven Advanced Learning Performance System, Prescriptive Role Performance Spec handbooks, and onboarding plansLEADERSHIP FOCUS:• Optimized & Modernized: Finance & Strategy ▪ Program Management ▪ HR ▪ Information & Analytics ▪ Office of Internal Governance & Administration ▪ Sales ▪ Government Operations ▪ Communications Learning ▪ Organizational Capabilities• Met quarterly with business unit leaders to realign training to business unit needs, prioritize critical needs• Added “top-off” learning to cover any skills gaps identified from pre/post evaluations, training surveys, stakeholder meetings, and other learning evaluationsDEMONSTRATED EXPERTISE: Building Organizational Capacity ▪ Career Development ▪ Change Management ▪ Collaborative Problem Solving ▪ Communication ▪ Compliance ▪ Continuous Improvement ▪ Cross-functional Team Leadership ▪ Department Start-up ▪ Digital Transformation ▪ Employee Training ▪ Enterprise Resource Planning ▪ Governance ▪ High Potential Development ▪ Human Resources ▪ Leadership Development ▪ Organizational Change Agent ▪ Organizational Culture ▪ Regulated Industry ▪ Strategic Communications ▪ Strategic Human Resource Planning ▪ Talent Processes and Practices ▪ Learning Thought Leadership

Offered a second entrepreneurial opportunity to turn around the Craft College Program.IMPACT DELIVERED:★ Rebranded and restore a team’s reputation and business relationships by improving learning team productivity and establishing the department’s value proposition across business lines★ Enabled critical Manufacturing, assembly capabilities, and technologies to both the Commercial Airplanes and Military sides of the business LEADERSHIP FOCUS:• Identify and develop team characteristics and skillsets • Designed and developed the organization’s learning portfolio for global manufacturing business partners• Modernized the portfolio and opened a state-of-the-art learning center for all fabrication personnel• Aligned team efforts with business partner need through consultations that gathered learning and business requirements • Led Industrial Skills Training, Certification, and RecertificationDEMONSTRATED EXPERTISE: Analytical Solutions ▪ Building Organizational Capacity ▪ Business Process Improvement ▪ Certification ▪ Change Management ▪ Collaborative Problem Solving ▪ Conflict Resolution ▪ Continuous Improvement • Cross-functional Team Leadership ▪ Enterprise Skills Strategy ▪ Governance ▪ Government Contracting ▪ High Potential Development ▪ Human Resources ▪ Leadership Development ▪ Lean Manufacturing ▪Organizational Change Agent • Organizational Culture ▪ Partnership Development ▪ Stakeholder Relationship Management ▪ Strategic Leadership ▪ Testing

Pioneered business strategy and integration efforts as the first person to hold this title. Built a high-performance team trained to ensure alignment between learning and business strategy and delivered learning standardized solutions that resolved training issues, reduced redundancies, and cut costs. IMPACT DELIVERED:★ Delivered learning standardized solutions ★ Resolved training issues and redundancies in learning resources.★ Reduced costs ★ Enhanced cross-functional partnerships across the enterprise★ Facilitated collaborative decision making LEADERSHIP FOCUS:• Built a high-performance team trained to ensure alignment between learning and business strategy• Collaborating with and supporting internal and external training requirements across functional areas, meeting regularly with business unit leaders to develop strategy, share best practices, improve processes, initiate and execute implementation, and ensuring product quality and customer satisfaction.• Joined functional leaders in solving training issues and developing innovative solutionsDEMONSTRATED EXPERTISE: Collaborative Decision Making ▪ Cross-Functional Partnerships ▪ Enterprise Skills Strategy ▪ Cost Reductions ▪ Innovation ▪ Integration ▪ Learning Management Systems ▪ Business Alignment ▪ Business Strategy ▪ Employee Training ▪ Enterprise Resource Planning ▪ Enterprise skills strategy ▪ Governance ▪ High Potential Development Human Resources ▪ Knowledge Management ▪ Leadership Development ▪ Lean Manufacturing ▪ Organizational Capabilities ▪ Organizational Change Agent ▪ Organizational Culture ▪ Performance Management ▪ Process Improvement ▪ Project Management ▪ Stakeholder Engagement ▪ Strategic Human Resource Planning ▪ Team Building ▪ Team Leadership ▪ Training & Development ▪ Workforce Planning

Promoted to turned around and reskill the team, led the development of enterprise compliance and regulatory training. IMPACT DELIVERED:★ Salvaged the team’s reputation ★ Increased total customer satisfaction and improved customer project visibility★ Instilled a continuous improvement and functional excellence culture through cross-functional partnerships★ Standardized customer support and centralized all data on a SharePoint ★ Delivered rapid problem resolution★ Ensured continuing executive support and cross-functional program visibility through Executive Council program reviewsLEADERSHIP FOCUS:• Reorganized, reconstructed, and aligned the team• Rebuilt trust with business partners after layoffs damaged team relations• Bolstered team performance through talent acquisition and training initiatives • Improved training design and delivery skillsDEMONSTRATED EXPERTISE: Business Alignment ▪ Business Partner Support ▪ Building Business Partnerships ▪ Building Organizational Capacity ▪ Change Management ▪ Collaborative Problem Solving ▪ Conflict Resolution ▪ Continuous Improvement ▪ Customer Satisfaction ▪ Cross-functional Team Leadership ▪ Organizational Alignment ▪ Operational Excellence ▪ Problem Resolution ▪ SharePoint ▪ Stakeholder Relationship Management ▪ Trust Building

Appointed to this entrepreneurial role to build a learning organization.IMPACT DELIVERED:★ Developed an integrated learning portfolio for the largest commercial services order in Boeing history at the time ★ Authored, designed and approved airline/aviation industry maintenance execution and supplier management learning materials as well as course control documents and manuals to supplement team-managed training courses★ Ensured US and international compliance with regulatory and organizational standards★ Cultivated relationships/partnerships with Boeing leaders, airline customers, cross-functional training organizations within and outside of Boeing. Presented program★ Met the unique regulatory challenges of international aviation industry customers★ Reduced compliance-related fines by ensuring learning content aligned to regulatory requirements for agencies such as the FAA, CAA and EASALEADERSHIP FOCUS:• Led the global partnership effort with customers and US, China, and Europe regulatory bodies• Served as the recognized Training Department subject matter expert responsible for the Fleet Management Training Program and learning management system infrastructureProvided Fleet Management training consultation to internal executive and customer executive leadership• Drove continuous program developments and improvements• Delivered consultation briefs to Boeing and Airline ExecutivesDEMONSTRATED EXPERTISE: Alignment ▪ Consultation ▪ Continuous Improvement ▪ Cross-Functional Leadership ▪ Learning Portfolio Development ▪ Learning Management Systems ▪ Manual Drafting ▪ Stakeholder Management ▪ Regulatory Compliance ▪ Vendor Management

Served globally with assignments in S. Korea, Germany, UAE, and participated in Operation Enduring Freedom and Operation Iraqi Freedom; deployed to support Allied force missions fulfilling critical HR, Training, Leadership, and Recruitment functions.IMPACT DELIVERED:★ Ensured compliance for HR personnel policies, directives, and procedures and managed Air Force retention programs.★ Advised on military personnel issues and programs, including assisting personnel with career path and benefits planning. ★ Improved learning program efficacy by streamlined and aligning the HR and training functions to corporate objectives and operational excellence.★ Safeguarded and strengthened talent pipelines to fill key leadership positions through robust recruitment and management leadership training programs. ★ Maximized student learning for diverse classrooms by overseeing training plans, instructional methodologies, and resources.PROGRESSIVE POSITIONS HELD:• Intel Analyst• Human Resources• Training Leader (Contract Position)• Leadership Instructor• Communications Specialist