Responsible for daily ambulatory surgery center business development, clinical operations, team culture, and excellent patient care.

Provide strategic leadership and program management over Spiritual Care, Volunteer Services, Clinical Ethics, Concierge and Patient Transport. Restructured volunteer services post-covid with a focus on supporting hospital wayfinding, nursing staff support, and patient experience through comfort rounds.  Deliver burnout and secondary stress resilience support in individual, group, and hospital department settings. Launched Diversity, Equity, and Inclusion council fostering greater sense of belonging for staff, address health inequities for patients, and expanding diverse supplier and community partnerships. Oversee hospital transport services vendor contract transition, improved transport services workflow, and decreased overall transporter wait times. Grew scope of chaplain services expanding to pediatric intensive care, neonatal intensive care, adult bone marrow transplant, and liver and kidney transplant patient support.Achievements• 2020 Shining Star Leader of the Month Award• 2014 Gold Star Employee of the Month Award

Manage relationship with Studer Group in the execution and Behavior Based Leadership tactics to drive results in patient experience and employee engagement.Develop new leader on boarding program

Provide pastoral care, spiritual assessment and intervention with hospital patients, family members and staff. The focus of my pastoral care is meeting people in the midst of the circumstances working to integrate their past with their present to move toward healing and wholeness in the future.

Staff Chaplain Responsible for spiritual care on adult behavioral health and geropsychiatry units, along with primary call chaplain for organ donation support protocol.  Led staff focused Critical Incident Stress Management (CISM) debriefings Oversaw spiritual care delivery to behavioral health, trauma, and organ donation Developed clinical ethics training and education for 6 hospital system Mentored and instructed ACPE Clinical Pastoral Education Residents and InternsAchievements:•Awarded Sentara Professional Excellence in Quality •Awarded Sentara Professional Excellence in Education