- Oversees all special events, both internally and externally; determines client needs for events (# of staff materials, decor, etc.), establishes run-of-show timeline for staff, acts as the "day-of” manager.- Seeks out new business in the “Special Events” division (corporate & private), and maintains existing relationships.- As the main point of contact. Drafts up proposals utilizing a “good-better-best” approach, upsells services as appropriate, finalizes contracts & invoices, and follows up with both client and staff post-mortem.- Notable events include: Delta Ready For Takeoff (New Delta Airlines Uniform Unveiling), Jaeger Lecoultre VIP Customer Appreciation Event.

- Oversees the private label production & manufacturing. Serves as the point person for private label clients. - Assists in the acquisition and development of new “private label” clients.- Develops marketing campaigns, provides direction for social media & e-mail blasts.- Acts as Brand Manager, ensures that all photography & copy used across social/print/web are consistent w/ brand guidelines. Continually oversees e-commerce merchandising strategy to reflect sales goals.- Provides logistical & administrative support to CEO/Owner.- Consults with CEO on contracts/terms & deadlines w/ B2B partners when "white labeling" product.- Reviews quarterly P&L statements with CEO/Owner to assess profitability. Recommends new "standard operating procedures” to keep costs low & increase productivity.- Oversees weekly team meetings & manages the production schedule; ensures the Production Manager is well-informed & equipped to meet deadlines. Updates production priorities throughout the week, due to changing client needs.- Identifies the need for new hires & spearheads the on-boarding process (creates job posting, screens resumes, conducts interviews, selects top candidates to hire).- Carried over all responsibilities from former position in addition to aforementioned responsibilities.Notable Accomplishments:- Created an internship program for the company; successfully brought on new talent & mentored their development. The internship program was so successful in nurturing talent that we hired an intern.- Launched a new product line (SHP Fragrance Wardrobe) & oversaw the entire product development life cycle. Communicated between third party vendors/freelance designers/internal staff during early development, partnered with Director of Marketing on social media & promotional strategy, identified key markets to introduce the product, opened new accounts.- Initiated the automation of certain production process to cut down labor costs & increase profitability.

- Liaise with clients to identify their needs and to ensure customer satisfaction.- Generate contracts, invoices and event details.- Manage event calendar.- Manage event staff.- Ensure compliance with insurance, legal, health and safety obligations.- Proactively handle any arising issues and troubleshoot any emerging problems on the event day.- Conduct pre and post event evaluations and report on outcomes.- Issuing invoices and collecting payments in a timely manner, and creating comprehensive and readable financial reports.

- Black Hat, Hewlett-Packard Promotions (Infinity Marketing Group); Worked with Social Media team as the point of contact for Brand Ambassadors on the convention floor. Coordinated the Activations/Guests Experiences.- Kid’s Choice Awards, 2013-2017 (Viacom/Nickelodeon); Sat in on planning meetings with Viacom staff to preemptively trouble shoot and provide expertise. Oversaw entertainment venues & VIP lounges, coordinated with Viacom executives & venue staff. Managed the team facilitating guest experiences.- Veuve Cliquot Polo Classic (Brownhot Events); Provided pre & post event consultation. Oversaw VIPticketing/credentials, VIP resolution, and Parking & Transportation vendors.- Primetime Emmy Awards (Sequoia Productions); Managed the crew in charge of entry to The Governor’s Ball & the concierge staff assisting with guest departures post-event.- Hewlett-Packard Omen Party, Heroes of the Storm (Infinity Marketing Group); Day-of management and trouble-shooting, Managed entertainment vendors & was point of contact for caterer & catering team.- VidCon (Viacom/Nickelodeon); Managed Nickelodeon representatives, Coordinated with Social Media &Production team and social media influencers, managed on-site entertainment & talent.- UNICEF Black & White Masquerade Ball (Argyle Events), Coordinated between UNICEF, venue staff & Brand Ambassadors to manage guest experience. Oversaw setup & breakdown.- MTV Video Music Awards (Viacom/MTV), Supervised VIP step & repeat photo experience.- The Academy Awards (Sequoia Productions), Coordinated ticket resolution for The Governor’s Ball. - Kung Fu Panda 3 Premiere (Samantha Sackler Events), Supervised guest experiences, Brand Reps,and premiere timeline. Provided day-of troubleshooting. Coordinated setup & breakdown.- Red Carpet/PR Events (Pfeiffer Consulting/Impact), Served as liaison between celebrity guests & media for screenings & premieres. Assisted in red carpet arrivals, VIP ticketing, Q&A Panels, overall experience.

- Managed the staff in charge of entry to The Governor’s Ball & the concierge staff assisting with guest departures post-event.- Liaised with the appropriate Security & off-duty law enforcement at high profile events (Emmys, Academy Awards, G'Day USA).- Served as first point of resolution for ticketing issues & concerns.

- Managed Nickelodeon representatives, Coordinated with Social Media & Production team and social media influencers, managed on-site entertainment & talent.- Sat in on planning meetings with Viacom staff to preemptively trouble shoot and provide expertise.- Oversaw entertainment venues & VIP lounges, coordinated with Viacom executives & venue staff.- Managed the team facilitating guest experiences.- Worked with event design team to facilitate setup & breakdown of VIP areas, coordinated guest schedules for experiential entertainment.

- Supervised VIP step & repeat photo experiences.- Managed Nickelodeon representatives, Coordinated with Social Media & Production team and social media influencers, managed on-site entertainment & talent.- Sat in on planning meetings with Viacom staff to preemptively trouble shoot and provide expertise.- Oversaw entertainment venues & VIP lounges, coordinated with Viacom executives & venue staff.- Managed the team facilitating guest experiences.- Worked with event design team to facilitate setup & breakdown of VIP areas, coordinated guest schedules for experiential entertainment.

- Performed in numerous special events, tv filmings, and other media events as a representative of the Walt Disney Company.- Assisted with the Entertainment for the premiere event of the film “Tinkerbell & the Lost Treasure” held at the El Capitan Theater/Roosevelt Hotel.- Entertained and interacted with guests throughout the park as a character/performer. As an Entertainment Host, I facilitated interaction between characters & guests while maintaining order and structure.

- Performed in live action stunt show.- Entertained and interacted with guests during VIP Post-Show Experience.